shopmemento's Shop Announcement

Monograms Make it Personal. Personalized Monogrammed Gifts
Thank you for visiting Memento's Shop Today!
http://www.etsy.com/shop/shopmemento

Memento is all about celebrating the special people in your life. We create one of a kind monogrammed gifts that the recipient will love. We love making custom shirts for the Bride and her Bridesmaids for her wedding day. We take an ordinary apron and make it extraordinary; what better way to celebrate your holiday cookie bake off than with personalized aprons for the whole family.

We truly are about capturing the magical moments in your life! Monograms make it personal.

**************************************************
SHIPPING AND PRODUCTION TIME
**************************************************

Each item is completely customizable by you, it takes our team 10 business days to create your original piece.
DURING THE HOLIDAY SEASON, OUR PRODUCTION TIME MAY INCREASE. IF THERE ARE ANY DELAYS, WE WILL CONTACT YOU ASAP.

Once our talented staff is finished with your order, we ship via USPS Priority Mail. It should take around 2-3 business days to be delivered, once your item has been shipped. If your package is over 4 pounds, we’ll send UPS Ground, which should take around the same timeframe for delivery.

International orders are sent via first class, which can take 10-21 days for delivery. Buyer is responsible for ALL duties/Customs.

If you need something shipped an alternate way; please contact me and I’ll more than happy to look into other options.


**************************************************
PAYMENT INFORMATION
**************************************************

We accept PayPal, Direct Checkout or E-Check through PayPal. If you pay with E-Check, we will not begin processing your order until the payment has been fully cleared. Your 10 business day production time will begin once everything has been cleared.

**************************************************
PERSONALIZATION REQUIREMENTS
**************************************************

When you add your items to your cart and order, you’ll need to complete the required personalization info before we are able to process your order. If your notes are not complete, we will send you an email for the missing information. WE CANNOT PROCESS YOUR ORDER WITH MISSING INFORMATION. After each order is reviewed by our team, we’ll send you an email confirmation within 24-48 hours of you ordering. Please review the confirmation for your custom details and shipping address. If there are any errors, you can reply and let us know of any mistakes. We’ll also include the expected ship by date; so you’ll have an idea of the timeframe of your item.

***PLEASE check the email account that you have registered with your Etsy account for any questions about your order, as this is how we will contact you and where the confirmation email is sent.***



Memento shop hours are Monday - Friday 9-5 Eastern. Our normal email turn around time is between 2-5 hours. If you contact us outside of business hours, we’ll do our best to respond as soon as possible; however please be advised that you may not have a response until the following business day.

Thanks for checking Memento out. You can find us here:
Blog:
http://blog.shopmemento.com/

Twitter:
http://twitter.com/shopmemento

Facebook
http://www.facebook.com/shopmemento

New to Etsy? Here's a helpful guide to making your first purchase:
http://www.etsy.com/help/article/339

*´¨)
¸.•´¸.•*´¨) ¸.•*¨)
(¸.•´ (¸.•´ *Dear Valued Memento Customer,
For further shipping info click here http://www.etsy.com/shop_policy.php?user_id=6124255

Thank you,
Terri
Memento Creator & Owner

This shop accepts Etsy Gift Cards.