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shopmimigreen's Shop Announcement

Home of the coolest Personalized Dog Collars! Our designer engraved buckle dog collars are super unique, and each one can be personalized just for your dog.


Use code: 15off100 to save 15% off orders over $100
10off50 to save 10% off orders over $50

Each of our dog collars can also be made into a super cool martingale style collar. Just message us for a special listing!

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FREQUENTLY ASKED QUESTIONS:


- Q: When will my item ship?

A: Our production time is 7-15 business days (excluding weekends and postal holidays). We will provide a USPS tracking number when your order ships. You can always view the status of your order by navigating to You> Purchases & Reviews from the top toolbar.

- Q: Why is your production time up to 15 business days?

A: Everything we make is handmade from raw materials, and custom made-to-order for your dog. Because of the volume of orders we process on a daily basis, there is a wait time to receive your item! Everything we produce is made in the USA with great care, so it’s definitely worth the wait!


- Q: What if I ordered the wrong size collar, leash, or harness?

A: Please refer to the Returns and Exchanges form included with your package. This form contains instructions on how to re-order personalized items, or exchange non-personalized items.

- Q: Can you make a collar wider than 1?”

A: Unfortunately, we only have the materials and hardware available to make collars in 1” and 5/8” width.

- Q: How do I tell you what I’d like to be engraved on my collar/harness?

A: We ask that you leave your engraving information in the “notes to seller” section of checkout. If ordering for multiple dogs, be sure to indicate which color/style/size is for each dog! You can also specify the font you’d like. You can also email it to us at shop [!at] mimigreen.com

- Q: How do I know which length to order?

A: The best way to determine collar size will be to measure your dog’s neck. You can use a measuring tape or string, and see which size category your dog falls into. For example, if your dog’s neck measures 13”, it would fall into the size Medium 12-15” category. You can also measure your dogs current collar, we use a measurement of one side of the buckle and the nylon/fabric. All of our collars are adjustable in length.


- Q: How do I know which width to order (1” or 5/8”) ?

A: We generally recommend the 5/8” width for dogs measuring XS, Small, and sometimes Medium. If your dog has a very small build or tiny neck, we would definitely suggest the 5/8” width! The 1” width is great for medium to large dogs, and also breeds with stout necks like Pugs and Bulldogs.


- Q: Can I choose a font for embroidery?

A: All of our embroidery is done by hand, and each collar will vary! We always embroider in cursive, but you may request print instead.
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Because our collars are custom made, please allow 7-15 business days. If you need it faster (ie: you are getting a new puppy!) please let us know and we will make it happen.

Please note that we cannot provide a proof or photo of your collar prior to shipping.

**INTERNATIONAL SHIPPING INFO: If your package is shipping internationally, delivery is currently taking anywhere from 2-7 weeks. We know, waiting 2-7 weeks stinks but we promise it will be worth it!

Happy Customers:
http://www.shopmimigreen.com/gallery.html

Become our fan on Facebook and enter our contest for a $35 gift certificate by posting a your dog wearing its Mimi collar!

http://www.facebook.com/ShopMimiGreen

Shop [!at] MimiGreen.com
505-514-0216

This shop accepts Etsy Gift Cards.