shopofafeather

Welcome to of a feather!

La Grange, Texas | 67 Sales

shopofafeather

Welcome to of a feather!

La Grange, Texas 67 Sales On Etsy since 2013

5 out of 5 stars
(14)

Shop owner

Contact

Response time: within 24 hours

Announcement   Welcome and thanks so much for visiting my shop! Here you will find an array of custom made, boutique style clothing and accessories. Please enjoy looking around and don't hesitate to message us if you have any questions!

Our current lead time is about 2 weeks (USPS holidays are not included as business days) but will be updated with each listing. Please be sure to take this into account when placing your order. If you need a rush order, please contact us prior to purchase and we will do our best to accommodate.

NOTE: This timeline begins when your order is placed, payment is received and all of the required personalization information, fabric choices, sizes, etc. is received. If personalization information is missing or unclear your order is not officially placed & time frame started until I receive all of the required information for your order. If any part of the order process is confusing or you have questions please contact me. Thank you for your understanding!

If you need items quicker please contact me BEFORE ordering, as I can accept a limited number of rush orders depending on my current schedule. Unless arrangements are made prior to ordering, your order will be shipped according to my current lead time. There will be an extra charge for rush orders. Thank you so much for your understanding!

REFUNDS/EXCHANGES: We are unable to offer refunds or exchanges as all items are completely custom just for you.
If an error is made on our end, we will do whatever is necessary to correct the problem. However, we will need to be notified within 2 business days of the stated delivery on the tracking information to quickly accommodate any issues.

CANCELLATION POLICY: Supplies for your custom items are bought promptly after purchase. Therefore, cancellations and refunds can only be offered for up to 48 hours following purchase.

***All items come from a smoke free***

If you have any questions or are interested in discussing a product that may not be listed in my shop please contact us any time!

http://www.facebook.com/ofafeather

Announcement

Last updated on May 5, 2017

Welcome and thanks so much for visiting my shop! Here you will find an array of custom made, boutique style clothing and accessories. Please enjoy looking around and don't hesitate to message us if you have any questions!

Our current lead time is about 2 weeks (USPS holidays are not included as business days) but will be updated with each listing. Please be sure to take this into account when placing your order. If you need a rush order, please contact us prior to purchase and we will do our best to accommodate.

NOTE: This timeline begins when your order is placed, payment is received and all of the required personalization information, fabric choices, sizes, etc. is received. If personalization information is missing or unclear your order is not officially placed & time frame started until I receive all of the required information for your order. If any part of the order process is confusing or you have questions please contact me. Thank you for your understanding!

If you need items quicker please contact me BEFORE ordering, as I can accept a limited number of rush orders depending on my current schedule. Unless arrangements are made prior to ordering, your order will be shipped according to my current lead time. There will be an extra charge for rush orders. Thank you so much for your understanding!

REFUNDS/EXCHANGES: We are unable to offer refunds or exchanges as all items are completely custom just for you.
If an error is made on our end, we will do whatever is necessary to correct the problem. However, we will need to be notified within 2 business days of the stated delivery on the tracking information to quickly accommodate any issues.

CANCELLATION POLICY: Supplies for your custom items are bought promptly after purchase. Therefore, cancellations and refunds can only be offered for up to 48 hours following purchase.

***All items come from a smoke free***

If you have any questions or are interested in discussing a product that may not be listed in my shop please contact us any time!

http://www.facebook.com/ofafeather

Katrina Otto

Contact shop owner

Katrina Otto

Response time: within 24 hours

Reviews

Average item review
5 out of 5 stars
(14)
View all 14 reviews

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Shop policies

Last updated on July 3, 2017
Welcome and thanks so much for visiting our shop! Here you will find an array of custom made, boutique style clothing and accessories. Please enjoy looking around and don't hesitate to message us if you have any questions!

Our current lead time is 2 weeks (USPS holidays are not included as business days). Please be sure to take this into account when placing your order. If you need a rush order, please contact us prior to purchase and we will do our best to accommodate.

Messages will be answered within 48 hours.

If you don't see what you're looking for, please message us for additional choices! Just about everything can be customized just for you!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
We are unable to offer refunds or exchanges as all items are completely custom just for you.
If an error is made on our end, we will do whatever is necessary to correct the problem. However, we will need to be notified within 2 business days of the stated delivery on the tracking information to quickly accommodate any issues.
Payment
We accept payment via PayPal. This is a completely secure check out that allows the use of credit cards and checks. Checks to take an average of 3-5 days to clear. Your order will not be started until all payments have cleared.
Shipping
Items are shipped via USPS with tracking. Tracking notifications will be sent through ETSY and PayPal.

Items that are already made will be shipped within 48 hours of payment.

Although we have been fortunate, we are not responsible for items that are misplaced or lost in the mailing process. If you are concerned about any item being lost in the mail, please let us know so that we can add shipping insurance to your package.
Additional policies and FAQs
Please keep in mind that due to the nature of our business, fabrics may vary slightly are be substituted from time to time. All items are handmade and no two items will be identical. However, rest assured, each piece will be custom made for you and uphold the integrity of the listing posted.

We are excited to tackle new projects and custom orders! Please convo us for details.

Your garments are at their best when hand washed and hung to dry. Please turn inside out or use a pressing cloth when ironing.
If your garment has a frayed or "raggy" design, you will see the frayed edges continue to fray to an extent with each washing as this is the desired outcome for these unique designs.