Thank you so much for stopping by our Etsy shop! We are one of the largest sellers of hand customized shoes. We have an amazing selection of custom shoes to choose from and also take custom order requests! Feel free to contact us about sizing and fit on any shoes. We would love to help assist you :)
Accepted payment methods
Returns and exchanges
I gladly accept exchanges
I don't accept returns or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
We offer no refunds as all shoes are hand customized for the customer after the order has been placed.
We do not offer refunds or exchanges because of color as each screen display is set to different settings. Our photos are taken in natural lighting.
Buyer must purchase a shipping charge of $20 for exchanges to be mailed.
Customers located outside the U.S. looking to exchange shoes will have to pay additional shipping charges.
If the style originally purchased is no longer available, buyer must select from another style in the shop and is responsible for difference in price, if any.
CUSTOM REQUEST ORDERS CANNOT BE EXCHANGED
Size 5, 5.5 and 11’s cannot be exchanged. CLEARANCE section shoes are Final Sale
*Shoes with all Four Logos customized or with a crystal color not pictured in the listing cannot be exchanged*
*Policies are subject to change without notice*
Full payment is required at time of checkout. If payment is made using e-check via PayPal, your order will ship when payment clears and funds have been received.
Additional policies and FAQs
*This item is not made by the Swarovski Company nor does ShopPinkIvy have any affiliation with Swarovski.
*Shoes are made by either Nike, Adidas, or Converse and we have no affiliation with Nike , Adidas, or Converse. we only customize the shoes by adding Swarovski crystals to the sides.