R U K U S design
shoprukus' Shop Policies
/// Welcome to the Rukus Shop ///
>>>Find me on Instagram @RUKUSdesign
> Paypal, pal :) or direct payment through etsy. If you need special arrangements just let me know.
>I prefer that payments be made within 24 hours of the purchase. The sooner you pay, the sooner I can ship!
> Keep in mind that I do reserve the right to cancel a sale and re-list the item if the payment is not initiated after three business days. I will always contact you first though! If you are new to etsy I completely understand that the payment process can be confusing, especially when you have items from more than one shop in your cart. Email or convo me if you have any concerns and I'll be more than happy to help you.
/// DOMESTIC POSTAGE (US) ///
I ship all domestic items via USPS, which includes a delivery Confirmation. Shipping time is 2 - 5 business days. I cannot be held responsible for lost mail.
/// INTERNATIONAL POSTAGE ///
The regular price includes regular shipping service, often with Delivery Confirmation depending on the country. Shipping time varies depending on your location. I cannot be held responsible for lost mail.
> I will not ship your item until the payment clears, which can happen instantly or within a few days.
> I always ship to the address that is listed on your Etsy receipt, even if your paypal is different. If you have specifications about where your package will be going please let me know!
Refunds and Exchanges
> If you have any questions or issues with your order please do not hesitate to contact me! I cannot accept returns or exchanges on worn/blemished t-shirts.
> You have 10 days to let me know if there is a problem with your order. Shipping costs will not be refunded, unless it is my mistake.
> My main goal is for you to be happy with your order, so I will work with you!
Additional Policies and FAQs
> I do offer Wholesale pricing. Just send me an email/message!
Last Updated October 5, 2015