Sandra on Apr 18, 2017
Great shipping and packing. Thank you. Sandra
Kelly on Apr 8, 2017
love it! fast to ship. The perfect gift
Shirley To on Mar 21, 2017
I love the set. Thank you~
The Violet Fox
Vintage & Specialty Gift Boutique
She was our mother and our grandmother. She was 94 years young when she passed and became our inspiration to share our love of vintage through The Violet Fox. Violet was her favorite color.
Accepted payment methods
- Accepts Etsy gift cards
Packages are sent via First Class or Parcel Select USPS. Shipping upgrades for Priority 1-3 Day Mail are available during checkout. If it's less expensive to ship an item Priority (which is sometimes is!) we will upgrade your shipping status automatically for no extra charge. Any shipping and handling overages exceeding $3 will be refunded to the buyer. If you need expedited shipping for your purchase let us know and we can provide an updated estimate. Please let us know if you'd like to purchase additional shipping insurance for your order. PLEASE double check the address you've submitted for shipping. We are not responsible for lost or stolen items or if you provided an incorrect or inaccurate shipping address.
Items are always packed very carefully and securely. We are fanatical about keeping your treasure safe during transit. If your order arrives damaged please contact us ASAP with photos of the packaging and damage. If your item shipped Priority Mail (insured up to $50 for free) we will promptly file a claim with USPS and you will be refunded. Refunds can not be given without photo evidence of the box and item damage. Items not shipped via Priority Mail will be handled on a case by case basis.
We will ship internationally. If you are interested please contact us with the item(s) you'd like to purchase and we will provide an updating shipping estimate. Unfortunately we are restricted in terms of tracking and insuring international packages. If you place an international order please be aware that once the package has been cleared as sent by the USPS we are no longer responsible for any lost/stolen/or damaged items. We do not refund lost/stolen/or damaged international orders.
Refunds and Exchanges
If there are any issues with the delivery of your order please let us know. We aim to be fair and flexible when navigating unfortunate incidents such as breakage. If your order arrives damaged you must report it to us within 48 hours of delivery so we can file an insurance claim. We cannot guarantee reparations past the 48 hour "notice of damage" window. We will request you provide photos of the damages, mailing box and shipping label. Please see our Shipping policies for more information.
Additional policies and FAQs
Clothing measurements are provided. The measurements are taken when the garment is laid out flat. We do not accept returns on garments that don't fit. Please double check measurements before ordering and always let us know if you have a question or need help clarifying a size.