ShoreItUp

Nautical Coastal Trends

Fort Mill, South Carolina | 3938 Sales

ShoreItUp

Nautical Coastal Trends

Fort Mill, South Carolina 3938 Sales On Etsy since 2012

5 out of 5 stars (1018)

Announcement   For those of you wondering. Packages that were not scanned and lost have been located. I am in the claims process to receive them. These were found not to have labels however, packing slips helped locate the boxes. They suspect it might have been the new stick on (not taped) mailing labels I was using. Lesson's learned. I have been selling ornaments since 2012 and never had these issues in the past. Unfortunately, I lost a lot of money and product due to this issue. For those customers who were understanding of the situation and believed in me, I thank you. For future customers please know I am reasonable to work with and have offered everyone who was affected by the mail issue a refund or replacement. Thank you!

Announcement

Last updated on Jan 9, 2019

For those of you wondering. Packages that were not scanned and lost have been located. I am in the claims process to receive them. These were found not to have labels however, packing slips helped locate the boxes. They suspect it might have been the new stick on (not taped) mailing labels I was using. Lesson's learned. I have been selling ornaments since 2012 and never had these issues in the past. Unfortunately, I lost a lot of money and product due to this issue. For those customers who were understanding of the situation and believed in me, I thank you. For future customers please know I am reasonable to work with and have offered everyone who was affected by the mail issue a refund or replacement. Thank you!

ShoreItUp

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ShoreItUp

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Reviews

Average item review
5 out of 5 stars
(1018)
See reviews that mention:
quality 85 shipping 166 customer service 107
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Updates

°•°•°•WHO DOESN'T LOVE A SALE•°•°•°

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Happy 4th of July!

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Yes! More Mermaid Ornaments :) This one wont break! Its not glass!

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About

For the Love of the Sea

The outdoors soothes my soul. Whether it is the sound of waves crashing on the shore, the feel of sand in my toes, or even the smell of salt water. The ocean is a soothing place to be. I make what I like and I like what I make. Its important to me to share the items I make with others who love the outdoors as much as me.

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Shop members

  • ShoreItUp

    Owner, Designer, Customer Service

Shop policies

Last updated on July 13, 2018
Welcome! I make what I love and love what I make. I am always coming up with new ideas so keep checking back for new stock!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are not happy with your purchase for any reason, please contact me. Returns, exchanges, or refunds must be made within five (5) days of receipt. After five days, all sales are considered final.

Personalized items: all sales are final

All refunds will be issued via Paypal or directly to your credit card depending on original payment method for the price of the goods only; initial postage costs are non-refundable. Refunds are issued after the safe return of the product. Returned shipping is at the cost of the buyer.

Ornaments: Breakage upon arrival: Any breakage claims must be photo documented for future changes in packing and for determination of legitimate claims. Please send email/convo through Etsy with photos attached. Include request of new item or refund of item itself not including initial shipping costs. *PLEASE NOTE: reporting breakage of any item due to shipping must be reported within 48 hours of receipt. After 48hrs I can NOT refund or replace your item. After 48hrs all purchases are considered final. So please OPEN package as soon as it arrives.

Lost mail: 100% of packages include shipping confirmation and tracking (unless unavailable for some countries). If the package has been marked delivered and is not at doorstep, please check with neighbors and your local post office. *PLEASE NOTE: I am NOT responsible for lost, stolen or undelivered packages without you wanting to purchase insurance. If you want to purchase insurance you may do so by contacting me prior to ordering. USPS failures are not my fault or a reflection on my level of dedication to my customers. Priority mail packages are now insured see www.usps.com for more info.

Failure to use correct mailing address: all packages are shipped with the address you list on Etsy, not paypal. I ship everything through Etsy, unless otherwise specified. Please send me a message if you need to change your address prior to shipping.
Payment
I accept Paypal and direct checkout. Payment is due at the time of purchase, no items will be started or made until payment is made.

If you have any questions about your order, please feel free to contact me!
Shipping
Domestic orders are shipped via USPS First Class Mail and International orders are shipped via USPS First Class International or International priority depending on weight.

* Because shipping is by weight some of my items are heavier due to them being made of shells, this makes the cost is higher. I package your item securely
so there is no breakage.

All shipments are shipped to your Etsy mailing address on file.

If you need your item(s) shipped faster please let me know prior to purchase and I will create a reserve listing for you with the extra shipping costs.

INTERNATIONAL BUYERS: please note shipping times may vary due to customs. If you have a deadline for an item please order in plenty of time. Custom fees and taxes are the responsibility of the buyer, if your country deems the items as taxable you may have a fee before you can obtain your package from your local postal office. I have yet to see or hear of additional fees customers have to pay however, it is a possibility. Most items are low in price and do not reach the threshold for taxation in many countries.

Thank you!
Additional policies and FAQs
•°•°CUSTOM ORDERS°•°•
•Custom orders are welcome and encouraged. If you see something you like but the color is not your taste, please include you requests in the order or sent me a conversation. Generally custom orders do not cost extra.

•°•°VARIATIONS°•°•
•Items are handmade and variations do occur. Understand that if you buy multiples of one Item there will be slight differences. This is however what makes each handmade item unique!

•°•°FEEDBACK°•°•
•Leaving me feedback? PLEASE remember this is my livelihood and anything negative hurts not only my business but my opportunities to grow. I am very reasonable to work with and will try and make any mistake or issue right...so please, be nice and know that any mistake is certainly not intentional and I will do everything I can to make it right.

THANK YOU! Thanks for understanding these policies. They are set in place to protect you as a buyer and me as a seller.