CholyKnight

Lost or damaged items may be fully or partially refunded depending on the circumstance and actions of the chosen shipper.

Items are only considered lost after the estimated shipping time has passed plus a few days to account for common shipping delays that occur around holidays, natural disasters, misrouting, and the like.
If the item has still not be received, the US package carrier will be contacted by me (and International package carrier contacted by the recipient, if applicable) to see about getting the package traced. Further refunds and actions beyond that will depend upon the course of action taken by the package carrier(s).

Other returns, such as when a customer changes their mind, may be accepted on a case by case basis and must be brought to my attention within 14 days of purchase.

Payment is accepted in the form of Paypal or major credit card please.

*Below is my basic shipping information; for shipping info more specific to your item, see the listing description*

The default shipping method will usually be USPS First Class mail for lighter items and Priority mail for heavier items. The listing for each item will also include detailed information concerning shipping if your queries are not answered here.

Shipments within the United States have these options:
• First Class - item is delivered in 4-5 business days. buyer will receive a tracking number with limited tracking information.
• Priority - item is delivered in 2-3 business days. Buyer will receive a tracking number with more specific tracking information.

International shipments outside the United States have these options:
• First Class - item is delivered after several weeks, depending on the distance of the destination country. This can vary from 2-6 weeks, so be prepared for long wait times. Also be aware that this option offers NO TRACKING. For tracking to major cities, you will need to upgrade to Priority Mail.
• Priority Mail - item is delivered in 6-10 business days. Buyer will receive a tracking number with basic tracking information.
• Note that, depending upon your country's post office, you may be required to pay customs fees or pick up your package at your local post office. I have no control over these situations, so please be prepared for them before you buy.

Different upgrades, such as insurance or registered mail can be requested for a different charge than the one listed.

Different methods of shipping, such as FedEx and UPS can also be requested for a different charge than the one listed.

At this time I do not take custom commissions for unique items, though I may open up custom commissions in the future. At the moment I'm happy to make small changes to made-to-order products.