ShoShanaArt

GALAXY JEWELRY, NATURE JEWELRY

Łódź, Poland 7703 Sales On Etsy since 2012

4.5 out of 5 stars (998)

ShoShanaArt

GALAXY JEWELRY, NATURE JEWELRY

Łódź, Poland | 7703 Sales

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ShoShana ART

Contact shop owner

ShoShana ART

Announcement    *Handmade jewelry with love*

Announcement

Last updated on Jan 1, 2019

*Handmade jewelry with love*

Reviews

Average item review
4.5 out of 5 stars
(998)
See reviews that mention:
quality 97 shipping 157 customer service 75

Shop policies

Last updated on November 28, 2018
Welcome to our Etsy shop and thank you for Your visit.
All of our items are hand made of high quality.
Our graphics and drawings we create specifically for our jewelry. This ensures that our designs are unique.

Some technical information for you:
---Real colors may slightly differ from one monitor to another, as it depends on specific monitor settings.
---Our jewelry is not waterproof, so we highly recommend to avoid direct contact with water (like swimming or bathing).

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns and exchanges are accepted within 7 days receipt of the shipment.
Please use Convo on Etsy.com.
Refunds will be given if the item is returned in saleable condition.
Shipping fees will not be refunded.

If your order is delayed, I can file a complaint at thePost Office after 30 days of shipment. Then Post opens the case and looking for your package. I can give you a refund only after the order is proven to be lost by the post services.



If an addressee does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs. This is a generally accepted rule among Etsy members.

If you are dissatisfied with your purchase for any reason, please contact me as
soon as possible.
Payment
I accept PayPal payment and DC.
The currency is Euro.
Payment should be made within 2 business days.
If it takes you longer, write me.
Your items will be made and shipped only after the payment is cleared.

Credit card payment via PayPal - how to do it ?
http://www.etsy.com/help/article/361
Shipping
All packages are sent via international registered airmail from Lodz, POLAND in Europe.
Order processing time about 3-7 business days.
Almost all items in our shop are made to order.

Shipping:

Delivery takes about :
8 - 14 working days - Europe
9 - 28 working days - USA ,Canada ,Australia
10 - 28 working days - other regions of the world.
40-80 working days - MEXICO

1. Standard Shipping :

*E u r o p e a n Union : shipping with tracking online - in most countries - delivered to
the Post OFFice -,
*E v e r y w h e r e Else : shipping with tracking online - in most countries - delivered to
the Post OFFice
*U S , C a n a d a, Australia :
shipping with tracking online - delivered to the mailbox/
usually.

* In standard shipping / EU/ requires your signature upon delivery.



2. Global Express- faster delivery: :
GLOBAL EXPRESS is available ONLY for these coutries:
Austria, Belgium, Brasil, Croatia, Denmark, Estonia, Finland, France, Germany, Great Britain, Hongkong, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, New Zealand, Portugal, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, The Netherlands, Turkey, .


We send order to Etsy shipping address and not the PayPal one.

Additional costs e.g. customs duties, are the responsibility of the buyer.

Please understand that once the package leaves my hands it is out of my control and I can not be responsible for how long the postal service takes to deliver. In rare occasions shipping takes up to 8 weeks (due to bad weather, alerts issued by Post Office etc).
The complaint /standard shipping/shall be considered in after receiving information from the Polish Post.

Christmas DEADLINE:
NOVEMBER 29 -> United States, Canada, Australia, New Zealand, Russia,Germany, Asian countries and other destinations
December 1 -> Europe


Please remember,that delivery around Christmas takes much longer than usual.
Increased traffic around the Christmas causes delays, longer customs clearance and longer delivery times, every year at this time.

Thank You!
Best Regards,
Marta