Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
Will the sprite I receive look exactly like the one in the photo?
Since each sprite is handmade, there may be some variation in how the beads melt. There may also be slight color variation in the beads between dye lots. The size of the sprite and the number of beads will match the photo. If you have any concerns about any variation, please message me!
Can you make me a sprite with different colors?
Of course! Please message me or use the "Request Custom Quote" option. I can then work with you to find the best colors that match your vision. Prices will be comparable to the original sprite cost.
Can you make me a custom sprite?
Please message me or use the "Request Custom Quote" option to let me know what sprite you are interested in. If I am able to find a good sprite to base my design on, I can then give you an estimate for the price. Pricing will primarily be determined by the cost of materials and shipping if it is a bulky item.