SibelDesign

SibelDesign

Ankara, Turkey

SibelDesign is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

SibelDesign is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on October 26, 2017
Hello! Welcome to my lovely shop. All of my listings are knitted with love and devotion by me and they are not used by anyone.

Please contact me if you have any questions or suggestion...

Thank you so much for visiting my shop...
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 4 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I can accept return or exchange in these situations:
*if order could not arrive on time,
*if there is wrong or missing product because of my fault,
*if product is damaged on shipping,
*if product is not your size

In addition in these situations buyers should afford shipping price.

Please keep in mind that, the colors can be slightly different than the color of the item you received because of your monitor.
Payment
Following your order placement, you will receive an email from Shopier.
Once you have added your items into your shopping cart. Proceed through the Etsy check out by selecting 'Other' as method of payment and then click the green 'proceed to checkout' button to submit your order.
Following your order placement, you will have receive an email from Shopier. You can securely pay via either "Pay Now" button in this email .
Shopier is one of the most popular APPs integrated into Etsy. Here is the official link to the Etsy popular APPs:
GoShopier is a user friendly secure online payment service that accept Paypal , credit cards and debit cards. Goshopier meets the lighest level PCI DSS compliance protecting consumers and their data no matter where they shop or what channel they use.
More info about Goshopier can be found here: https://www.goshopier.com/info/
Thier reliable cloud service is hosted by Amazon.

Step 1: Once you have added your items into your shopping cart. Proceed through the Etsy check out by selecting 'Other' as method of payment and then click the green 'proceed to checkout' button to submit your order.

Step 2:You do not have to register with Goshopier and there are no additional fees. Within that Etsy conversation will be a link. By clicking that link you can proceed to pay with credit/debit card.

Step 3: We will contact you through Etsy conversations to confirm that we have received payment and mark the submitted order as paid.

Step 4: We ship your order and enter the tracking number to Etsy order.

Please Note: Orders will not ship until payment is received. Please be sure to check your messages in the days following your order!
Shipping
Your order will be shipped through Turkish registered airmail at the latest within 48hours after payment is received.


Of course they’ll be packaged with lots of tender loving care.


Shipping overseas normally takes 15-25 business days and about 7 days to Europe. However it may take few days more because of busyness of post services. Please convo me if you needed sooner than will work something out.
Additional policies and FAQs
Please feel free to contact me anytime.