HallowTerra

Jewelry, accessories and clothing

Stratford, Canada · 526 Sales

HallowTerra

Jewelry, accessories and clothing

Stratford, Canada 526 Sales On Etsy since 2010

0 out of 5 stars
(335)

Shop owner

Ember

Contact

Announcement   Welcome to Hallow Terra
http://HallowTerra.etsy.com

I also have a shabby chic shop too
http://shabbyroad.etsy.com

Announcement

Welcome to Hallow Terra
http://HallowTerra.etsy.com

I also have a shabby chic shop too
http://shabbyroad.etsy.com

Ember

Contact shop owner

Ember

Shop policies

Last updated on September 8, 2013
Welcome to Hallow Terra and thanks for visiting.

Firstly, we strive hard on each listing to describe and measure each item accurately. All items are from a smoke free home )

Thanks so much .

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We accept Paypal and all major credit cards.

No checks or money orders, no google checkout as it is not available in Canada. Thank you.

CANADA - I do accept bank transfer for payment and would much prefer a bank transfer over an e - check.
An e - check (money through paypal directly from your bank) takes about 10 days to clear and I cannot ship until it has cleared my paypal account.

Please convo prior to purchase to set up a bank transfer. Thanks
Shipping
All packages are through Canada Post. (www.canadapost.ca)
Shipping to the USA
Canada Post has recently changed the way they ship. All packages under 2.2lbs now ship via air to USA destinations. Air does not have tracking, but does come with insurance. Approx. timeline is 10 - 14 business days.

USA - Shipements weighing 2.2lbs and over ship via expedited shipment only and come with both tracking and insurance. Timeline is anywhere from 4 - 8 business days
Prices on expedited vary drastically.

CANADA
All packages within Canada ship via expedited mail with tracking.

If we have overcharged on shipping for Ontario and Quebec, a refund for the difference will be sent via paypal. We also refund overage to the rest of Canada for overpayment over $1.00 - this occurs typically with a multiple item order.

OVERSEAS:
All packages overseas ship via air mail.
It can take anywhere from 2 - 4 weeks for an airmail to arrive based on your country customs as well as other factors.

In all cases, we will not be held responsible for the cost of re-shipping your item if you do not pick it up on time etc. or address incorrect on your part.

International buyers are responsible for import taxes, duties, and customs fees.

How secondary shipping works on etsy:
A secondary shipping amount is less than the first item. In the cart the secondary shipping amount for a second item will add to the amount of the first item.
Example - first item, $10.00 - secondary (depending on size of item as calculated by Canada post measurements) would be typically $5.00 - $7.00.
(Shipping would be for 2 items, $15.00 - $17.00)
For international shipping outside Canada and US, please convo me for a correct shipping rate with links to both items. Thank you.

Thanks so much for buying with Hallow Terra.
We strive to make our customers happy.
Ember and Brice
Refunds and Exchanges
Return Policy: All items are non-refundable and sold as is.
If however an item has not been described accurately, please convo us and we will be happy to rectify this issue with you.

Please contact me prior to leaving feedback if a problem has arisen during shipping.

RESERVED listings
We only reserve for 24 hours - if you would like a listing held for more than 24 hours, we will gladly do that for you with a 15% non refundable deposit. Thanks for your understanding.
Additional policies and FAQs
Please note that all my upcycled clothing is second hand, gently used pieces, some new that have been laundered. I try to chose easy to care for materials such as cottons, polyesters etc.

My upcycling process includes sewing (mostly by hand) dying in teas and natural dye products and bleaching.
Like the rest of the shop, my upcycling process is mainly shabby chic style, which means uneven noticeable stitching and off center embelishments.

Any imperfections that are visible will be mentioned in the listings.
Please do convo with questions, prior to purchase
Thanks so much