welcome to my little french boutique : )
sierramoon's Shop Policies
Being new to ETSY as a seller, I'm still figuring the shipping options, methods, etc... out.
I've listed a few destinations and if you don't see yours please convo me and we can certainly arrange the best way for you to receive the item you like in the mailbox.
I pride myself for not making money on postage : the cost covers real p&p only.
If you wish to buy multiple items, please ask me for a quotation first : the multiple shipping system is not reliable on Etsy, and I don't want to charge you with some wrong (too high) shipping.
Our house is smoke-free and the two rooms where I work are also pet-free. However, for the ones of you who would be extremely allergic to pets, I'd like to warn that there are cats at home (mostly outdoors).
I accept PAYPAL only at this time.
Please note that payments not received within 3 days will be cancelled.
All orders are sent in a bulky envelope, unless you convo me with another request (registered letter, insurance...), and this because it is the most interesting rate for buyers.
I cannot be held responsible for any loss in the mail.
Refunds and Exchanges
Not a single item in my shop has been worn (of course !)
I don't alter my photos, take many shots and choose the most accurate in colors.
Therefore, I don't accept any return, which is always a little difficult internationally anyway, unless I've sent you the wrong item but I don't think this will happen because I'll take great care of all orders :)
Additional Policies and FAQs
I'll leave you positive feedback for any smooth transaction, may I ask you to do so ?
Thank you ! Merci !
Last Updated March 10, 2011