sigridmeleane

H a n d m a d e - from my hands to yours

1 Sale

sigridmeleane

H a n d m a d e - from my hands to yours

1 Sale On Etsy since 2011

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Announcement   Welcome to my little retail therapy corner! Each piece is individually handmade - one-off or limited edition. Please refer to the shop policies before making any purchase. Feel free to contact me for any additional information. Enjoy! x

Announcement

Welcome to my little retail therapy corner! Each piece is individually handmade - one-off or limited edition. Please refer to the shop policies before making any purchase. Feel free to contact me for any additional information. Enjoy! x

Sigrid Meleane

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Sigrid Meleane

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Shop policies

Last updated on October 21, 2012
Hello and Welcome! Want to know a little more? Read on!

I work from home as designer/patternmaker/seamstress and I individually handmake each piece, making it truly one of a kind. Sustainability is very important to me. I am conscious about how I work and I try to minimise my impact on the environment. Each piece is produced in my smoke-free and happy home.

I love to work with high quality natural, organic and eco friendly fabrics but, I also make use of some remnant, recycled and vintage fabrics to minimise waste. Man-made/synthetic blends may be used in existing stock as these may give a certain quality, such as stretch or firmness which I was unable to find in a suitable natural fabric.

I believe the inside of a garment should be just as beautiful as the outside. Therefore I often like to combine different fabrics, patterns or sometimes a contrast colour for the lining. It adds a nice surprise!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PayPal accepted only. Payment is due at time of purchase. After 24 hours, if I have not received notice of your payment I will send you a friendly reminder to pay. After 72 hours, if I have not received notice of your payment I will cancel the transaction and re-list the item/s. I will give you the courtesy of notifying you if this is to happen.

Please note, you do not need a PayPal account to purchase. A credit card, debit card or bank account is all that is required.
Shipping
Your purchase is posted to your PayPal invoice address. Please make sure the address you list during checkout is the correct one.

Provided your payment has cleared, ready-made items will ship within 1-2 business days, unless otherwise notified.

For international buyers:
I ship via regular airmail. No insurance. All tariffs, customs fees, import taxes and associated costs are the customers responsibility. Please allow up to 3 weeks for delivery of your purchase, unless otherwise notified. If you wish for your purchase to be sent by express or registered post please be aware your shipping cost will increase. If you wish to do so, please contact me for a shipping quote. Similarly, if you wish your purchase to be covered by insurance.

Sometimes there are interruptions, delays at customs, bad weather conditions, etc. Please understand such delays are out of my control and therefore I cannot hurry any hold-ups.

I take extreme care when packaging and posting your purchase. If you do happen to receive a damaged parcel and consequently a damaged item, please contact me and we will try to work something out.
Refunds and Exchanges
I want you to be pleased with your purchase. If you have any questions or concerns please contact me BEFORE making your purchase.

Please make your purchase carefully as there are no refunds simply for change of mind. No exchanges. 14 days after receiving your purchase, all sales are final. I hope you are satisfied with your purchase but, if for some reason, you need to return your order you must contact me immediately. Returns and refunds will be given for the purchase price only.

If a refund is warranted:
- All items must be returned within 21 days of being received in perfect condition, unworn, unwashed and with all tags still attached to be accepted for return. I will refuse a refund if the item has been worn, damaged or disrespected.
- You are responsible for the cost of shipping a return back to me.
- I am not responsible for any lost or damaged packages/items upon their return to me should you choose not to insure your package.

If you are not happy, please let me know and give me the chance to rectify the problem. Your experience as my customer is important to me. If you are happy with your purchase please leave me positive feedback, it will be greatly appreciated!

All items are included in good faith on the basis that the items are as described.
Additional policies and FAQs
If an item is able to be made in another size and/or colour, it will be stated in the item’s description.

MADE to ORDER:
- Full payment for a made to order item is required before I begin.
- All orders are subject to fabric stock availability and are made to order.
- Please allow 3 - 4 weeks for production and an additional 3 weeks for international shipping.

If you have any questions regarding made to order or a listed item, do not hesitate to contact me as I am happy to help where I can!

Thank you. x