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Kylie D

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Kylie D


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Shop policies

Last updated on May 10, 2022

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*:•..•:*¨¨*Welcome to SilentLotus Creations*¨¨*:•..•:*

Thank you for stopping by! Please let me know how I can make your shopping experience a happy one. :)

Accepted payment methods

Returns and exchanges
If for any reason you aren't satisfied with your purchase, returns will be accepted within 15 days of receipt for exchange or for a refund of purchase price (excluding all shipping).

**Returns on custom orders will be considered on a case-by-case basis.**

I guarantee the quality of my jewelry, and offer free repair of structural breakage due to normal wear. Because beads and pendants vary in delicacy and many are one-of-a-kind, often they cannot be replaced. In this case, an alternative will be offered.
Have a coupon? Please write your coupon code in "Messages to seller" during the checkout process. You can then either wait to pay until I send you a revised invoice via PayPal, or pay and receive a refund via PayPal for coupon amount as soon as I receive notice of your purchase. Send me a convo/etsy email before paying, including your coupon code, if you have any questions. :)

Please pay at time of order or send me a convo informing me of your intention to pay ASAP. I will cancel any transaction (and relist items) for which I do not receive payment or correspondence about within 24 hours.

I accept payment through PayPal only. PayPal is very easy to register with and safegaurds all private personal and financial information. In addition, it has policies in place to protect both buyer and seller in each transaction. Let me know if you need any help with this!

*** NOTE: YOU DO NOT HAVE TO SIGN UP FOR A PAYPAL ACCOUNT TO PAY WITH A CREDIT CARD. On the Paypal payment page, look for the small text in the corner that gives you other credit card options. You can use this to pay via credit card directly, without a Paypal account. - link to instructions on how to use it - *****

Please make sure that the mailing address you have listed with Etsy is the same as that registered with PayPal to ensure successful shipping.

Feel free to contact me about a payment arrangement or alternate payment methods.
Jewelry, beads, and paintings will be carefully, securely wrapped.

I ship within 2 business days of receiving payment. Custom orders may take longer.

In the US, items will be shipped USPS First-Class with Delivery Confirmation. All purchases above $50 will be insured (included in shipping price in listings). If you would prefer to ship USPS Priority or would like to add insurance to other orders, please notify me prior to paying so I can send you an adjusted invoice. I will automatically upgrade your shipping to Priority Mail if it is mandated by your package size/cost or will save you money.

International purchases are shipped via USPS First Class International, therefore insurance is not an option. **Please research and be aware that you MAY be responsible to pay customs fees on your package when it arrives to you, depending on the amount of your purchase or the country in which you reside.**

Shipping includes cost of mailing and materials. I will refund partial shipping costs if they are significantly less than what I charged (mostly happens with international orders)! :D

To conserve natural resources and reduce waste, I use mostly recycled shipping supplies (Reduce. Reuse. Recycle.) So your package might arrive looking just a bit rough on the outside, but I promise what's inside will be perfect! :) Please let me know if this is a problem.

Feel free to ask more about shipping if you have any questions!
Additional policies and FAQs
***All Copyright of images by SilentLotus Creations remains with the originating artist, and no rights of reproduction or otherwise are obtained by purchase of these items. Image may not be used for any purpose for any reason, commercial or private.

*CUSTOM WORK IS AVAILABLE- I really enjoy working one-on-one with folks to create something special. It is my goal to create a piece of jewelry or artwork that you love! :) See my profile for links to my portfolios, or check my sold items.

*A note on custom art- Though I will use paintings I have done in the past as inspiration for new ones, I do not replicate pieces exactly. I also do not replicate the work of other artists. See a link to my portfolio in my shop announcement.

To inquire about a special request, please send me a convo/Etsy email. I will reply with a response and more information within 48 hours.


*All items come from a smoke-free home.

*My home does have one cat. I try to keep her away from my jewelry/supplies/packaging materials as much as possible. Please feel free to let me know if you have allergies, and I will handle your purchase items with that in mind.

*Privacy- Every effort will be made to protect and respect your personal information.


Buying handcrafted goods supports independent artisans and nurtures the arts, as well as ensuring you a unique creation made with love! Your purchase is important and appreciated! Thank you for shopping handmade! :D