Anonymous on Mar 1, 2011
One again, a beautiful scarf. The colours are just what I needed to brighten things up here, and the design is really unique and fun. Love the packaging too.
As always, communication is key. Please contact me with any questions or comments.
Accepted payment methods
Payment is expected within 3 days of purchase. If you need extra time, please contact me. If I haven’t received payment confirmation or been contacted by you by the end of the 3rd day after the purchase, I will be forced to cancel the sale and relist the piece.
I might be able to give you a discount if you buy 3 or more pieces at the same time. If this is the case, please contact me saying which pieces you would like to buy, and I will let you know if and how much I can discount.
I usually send my pieces within 3 days after receiving the payment confirmation.
All scarves are wrapped in tissue paper and put in a plastic sleeve, with a "100% silk" fabric tag basted to it, and a paper tag with information about the piece. Than, I use regular mail envelopes to keep costs low. I have shipped many scarves in Brazil and abroad and this method works great. However, if you would rather have your piece gift wrapped and sent in a box, please let me know where you want your piece sent to and I will get back to you ASAP with the shipping cost.
Past experience says the items will get to you approximately 2 weeks from the shipping date.
Refunds and Exchanges
That been said, it is very important to me you are delighted with your purchase. I will refund the cost of any piece, no questions asked. Please let me know within 5 days of receiving the piece if you would like to return it.
If you have changed your mind about the item or the colors are not exactly what you wanted it, I will refund the item cost upon receiving the unworn item. Unfortunately, in this case I won’t be able to refund the shipping cost.
I try my best to disclose anything that might be considered a flaw. If I have overlooked anything please let me know and I will fully refund the item and shipping costs, upon receiving it.