Bright Light Designs

Orangeburg, South Carolina

SillyGooseGifts is taking a short break


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Shop policies

Last updated on February 3, 2011
Welcome to Silly Goose Gifts! I hope that you will enjoy these handcrafted items. Thank you for taking the time to carefully read these policies.

Please contact me with any questions about these items, shipping, policies, or special requests.

Your satisfaction with your Silly Goose Gifts purchase is very important to me!

Accepted payment methods

Returns and exchanges
All items and packages are inspected carefully before shipping. Lost or damaged packages are not the responsibility of the seller. You may purchase insurance for your item. Please contact me before making payment for a revised invoice.

Your satisfaction is important to me! Please notify me within 3 days of receipt if you have a concern about your item so that we can work together to resolve it. If you want to return or exchange an item, you will be asked to cover the return shipping by First Class USPS mail. I will pay to ship the replacement item back to you if you are making an exchange. All returned items must be unwashed and unused, in their original condition. Custom orders cannot be returned.
PayPal is the only payment method accepted. Please make your payment within 24 hours of your purchase. Your item will be shipped after payment has cleared. Please note that "e-checks" can take several days to clear.
If your Etsy and Paypal addresses differ, please make a note in the "message to seller" box at checkout.

All items will be shipped by First Class Mail unless otherwise notified. Delivery confirmation is included.

If you prefer another delivery method (Priority, Overnight, etc) or insurance, please notify me before making your payment for details and a revised invoice.

If you are located outside of the United States, please contact me PRIOR to making a purchase to discuss shipping charges and options.

All items are packaged in polymailers and are inspected carefully before shipping. Lost or damaged packages are not the responsibility of the seller. You may purchase insurance for your package. Please notify me before making payment if you would like to add insurance.

If there is an overage in your favor on postage, I will refund the difference via PayPal.

Purchases will ship with 2-3 days of cleared payment.
Additional policies and FAQs
I use a standard measurements chart to determine sizing. Please measure your child's head to determine if an in-stock size will fit. If your child has particularly thick or curly hair and measures at the top of the circumference range, you may need a larger hat. Please contact me if you'd like to order a custom sized hat!

You can measure your child's head circumference with a soft measuring tape around the widest part, above their eyebrows and ears

Care instructions: I recommend handwashing, reshaping and laying your item flat to dry.

Items are crafted in a smoke-free but pet-friendly home.