Announcement Designer silver jewellery. Inspired by nature and the coast. Handmade in the UK.
Designer silver jewellery. Inspired by nature and the coast. Handmade in the UK.
Here in my Etsy shop you will find a selection of handmade silver designer jewellery. All handmade by me, Katy Cook, in the UK.
I aim to produce high quality items from fine materials that are finished to a high standard.
If you have any questions about any of my jewellery items, please do get in touch.
I hope you enjoy browsing my store. Thanks for visiting!
Accepted payment methods
For customers wishing to pay by credit/debit card, please choose Paypal as your method of payment at the checkout. Once your order is submitted and you click on 'Pay Now', scroll down the screen and there will be an option to pay with credit or debit cards without needing a Paypal account.
Payment is due in full at the time of order. Any orders unpaid after 48 hours will be cancelled and the items returned to the shop.
* Non-custom Jewellery items
Items ship within 1-3 business days of cleared payment received. I often despatch on the same day.
* Custom-made Jewellery items
Items ship within 14 days of confirmed order details for custom size jewellery.
If purchasing a ring and you need me to send out a ring-sizer this will be sent at no additional cost. Please request this in the notes at the checkout. However, I will not be able to start making your item until I have received confirmation of the size required.
Shipping charges are as stated in the listing for each individual item.
*Items under the value of £50 are generally sent by Royal Mail 1st Class post at a cost of £3.99.
*Items of £50 and above are generally sent by Royal Mail Special Delivery (Next Day) service at a cost of £6.99.
*International shipping is via Airmail, and delivery timescales vary depending on the destination. International shipping is charged at £4.99 below £50 item value, and £9.99 for items above £50.
If you would like to amend the shipping method please contact me, an additional charge may apply.
Shipping will be to your Etsy address. Please check that this address is up to date before proceeding through the checkout.
If you have any concerns regarding the shipping of your order please do contact me.
Refunds and Exchanges
Due to hygiene reasons no returns or exchanges can be accepted on earrings.
Silver Daisy reserves the right to refuse a return if the conditions below have not been met, and cannot be held responsible for breakage due to excessive wear and tear.
* Non-custom Jewellery Items
To request a refund or exchange on any non-custom item, please contact me within 7 days of receipt of your item. The buyer is responsible for returning the merchandise in an unused and resalable condition and the return shipping will be at their cost. Once the item has been received a replacement or refund can be issued. I will refund the original purchase price excluding the original shipping cost.
* Custom Jewellery Orders
All custom or personalised jewellery is made to order and is therefore non-refundable unless faulty. You may cancel within 7 days of placing your order, however, the cost of any materials already used in the making of your item may deducted from the refund value.
Additional policies and FAQs
Your feedback is very valuable to me - positive or negative. I want all of my customers to be delighted with both items purchased and the service received and would really appreciate your feedback. If you were not completely satisfied, please contact me before leaving feedback, so that I can try to rectify the problem.
From time to time I may use a photograph of your custom jewellery item to show prospective customers examples of my work. I will never disclose any of your personal details. If you would prefer me not to use photographs of your custom jewellery item please let me know at the time of order.