Unique Silver Jewelry For Women and Men
silvermason's Shop Policies
Paypal is my preferred form of payment. Even if you don't have a Paypal account, you can process your Visa or Mastercard through them via the Etsy site. It's easy and secure. If payment is not received within 3 days, I will assume that you changed your mind- and I'll cancel the order.
If necessary, I will accept money orders or checks, but everything must be cleared before I mail your order.
California residents will be charged 9.75% sales tax automatically through Paypal.
Earrings are packed in a custom container suitable for wrapping, shipped via insured Priority Mail in the small Flat Rate box (8.5"x5.5"x1.75"), usually within 24 hours. Bracelet packaging may vary, depending on the piece, but will also be shipped insured Priority Mail.
INTERNATIONAL SHIPPING: Orders are packed in a small Flat Rate box (8.5"x5.5"x1.75") and shipped via International Priority Mail from the USPS. This service includes tracking, but not insurance- which can be arranged if necessary.
Refunds and Exchanges
I know it's hard to truly judge a piece of jewelry until you see it and try it in person. So if you're not 100% happy with your purchase, I'll take it back for refund or exchange, as long as it's in new condition and you pay the return postage. My feelings aren't easily hurt, so don't be shy about telling me if you don't like your new jewelry as much as you thought you would. I hate the thought of any piece of my jewelry sitting in a drawer because a customer didn't want to offend me. However, I think it's much more likely that your purchase will become your new favorite thing!
For returns, contact me and I will give you a street address.
Contact me through Etsy or at 310/379-5831
Additional Policies and FAQs
PRICING: Etsy is a whole new marketing model, with a world-wide reach. There is an immense array of handmade merchandise available to anyone with a computer, so there is also an intense amount of competition. But Etsy, while having it's own challenges, requires far less time and expense than the retail shows that are my main sales tool. So the prices I'm offering here are, in most cases, significantly lower than my normal retail prices. I know there are lots of Etsy vendors who are practically giving it away, but I believe I've struck a fair balance and am offering a great value. I truly believe I'm creating something unique, making special jewelry you will love for many years- long after you've forgotten what you paid!
Last Updated June 13, 2011