SilverSerpentStudio

Where Metal and Imagination Merge

Idaho Falls, Idaho On Etsy since 2008

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Buyers bought gifts from this shop and gave them 5-star reviews!

SilverSerpentStudio

Where Metal and Imagination Merge

Idaho Falls, Idaho | 538 Sales

Announcement    Bespoke Metal Bookmarks, Copper Art, & Sterling Silver Jewelry

Announcement

Last updated on Jun 14, 2020

Bespoke Metal Bookmarks, Copper Art, & Sterling Silver Jewelry

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Hannah Trost

Contact shop owner

Hannah Trost

Reviews

Average item review
5 out of 5 stars
(172)
See reviews that mention:
quality 23 shipping 22 customer service 40

About SilverSerpentStudio

Sales 538
On Etsy since 2008

Artist's Statement:

Within my studio, imagination merges with metal. Ideas come from daydreams, my surroundings, and you. Idaho, my home, inspires me through colorful jaspers, fiery Spencer opals, mountainous landscapes, and majestic wildlife. Personalized designs grow from a heartfelt inscription, a coin collected on a trip, or a gemstone passed down through generations.

Metal and stone are my preferred mediums because I enjoy the feel, the colors, and the endless possibilities they provide. When made with care, jewelry and artworks created from gold, silver, and gemstones will last lifetimes, encouraging stories to live on in the retellings. For this reason, I create comfortable jewelry with timeless designs in mind.

My jewelry and artworks are closely tied to the Earth through my designs, sources of inspiration, and choices I make in my studio. I choose to use recycled metals, reuse quality gemstones, and buy locally for most of my materials. I choose environmentally friendly techniques and solutions over other options, such as roller printing (which produces no waste) over etching metal.

Creating is my joy and my sanctuary in a busy world – a place to slow down and breathe deeply. Whether through a sculpture for your home or a piece of jewelry to carry with you, I strive to share this bubble of peace with you, always.

-Hannah Trost, July 2019
Silver Serpent Studio - “Where Metal & Imagination Merge”

Around the web

Shop members

  • Hannah

    Owner, Maker, Designer, Curator

    Come find me where imagination merges with metal and stone. Daydreams, my home state of Idaho, and you inspire my one of a kind jewelry and sculptural designs. I am sharing a piece of my sanctuary with you, through my art.

Shop policies

Last updated on May 27, 2019
Still have questions? Please ask! I generally respond within 12 hours or less.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please contact me with any questions or concerns you may have any time during or after your purchase. I'll do my best to work with you to resolve any issues that may arise.

RETURNS/EXCHANGES: I accept returns/exchanges on most items. CUSTOM ORDERS CANNOT BE RETURNED/EXCHANGED. Items should be in new/unworn condition and undamaged for a full refund. Return shipping is your responsibility - please use the same or similar packaging to avoid damaging returned items.

Contact me within 14 days of receiving your order and ship the piece(s) back within 30 days.

DAMAGE/REPAIRS: Please contact me and send clear photos of the damage/repair needed. Shipping and fees, etc., will vary on a case-by-case basis.
Payment
Accepted Payment Options: Paypal, Credit Card, or Etsy Gift Card
Shipping
Shipping time varies among my handmade items - please see individual listings for more information. Custom orders, such as personalized bookmarks, will require additional time.

SHIPPING: I offer free shipping via USPS Priority Mail unless otherwise requested. Upgrades are available for purchase.

INSURANCE: All packages come with tracking and insurance. Additional insurance will be added on as needed.

PACKAGING: All items come carefully wrapped, either in gift boxes (jewelry, bookmarks) or a combination of cardboard supports, tissue paper, and bubble wrap (art pieces). I ship in padded envelopes or flat rate boxes, depending on the order size and fragility. I also recycle and reuse shipping materials if they are in good condition.

RUSH ORDERS/SHIPPING: Please contact me as additional fees and shipping charges vary by order size and date needed.

INTERNATIONAL ORDERS (outside the United States): I ship using USPS First Class International Mail unless otherwise requested. Please note that this does NOT included insurance. All CUSTOMS FEES, IMPORT DUES, ADDITIONAL TAXES, ETC. are your responsibility.
Additional policies and FAQs
CUSTOM ORDERS: Creating a unique piece for a customer is one of my favorite aspects of jewelry, bookmark, and art design! I will happily work with you on a design, whether it is based on one of my current pieces or completely new!

You can see more of my designs at:
https://www.facebook.com/silverserpentstudio

WHOLESALE: Please contact me for more information.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

1) as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
2) if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
3) as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as a) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and b) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

1) Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2) Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
3) Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 1 year.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

1) Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
2) Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
3) Object. You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4) Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Hannah Trost, am the data controller of your personal information. If you have any questions or concerns, you may contact me at silverserpentstudio [!at] outlook.com. Alternately, you may mail me at:

Hannah Trost
158 9th St.
Idaho Falls, ID 83404
USA

More information

Last updated on Dec 8, 2016
Frequently asked questions
PUBLIC DOMAIN

Available to the public and not subject to copyright. In the United States, works published BEFORE 1922 are in the public domain and can legally be used on custom pieces, such as the bookmarks I offer.

BIBLES IN THE PUBLIC DOMAIN

Not all versions of the Bible are available for use on salable items. For custom orders with Biblical quotes, please select from the following Bible versions:

1) King James Version
2) Revised Standard Version (but not the NRSV)
3) Duoay-Rheims
4) Young's Literal
5) Darby
6) JPS Bible (but not the New JPS nor the Jerusalem Bible)
7) The World English Bible (WEB)
8) The WikiSource Translation
9) The Lexham translation