SilverSunbeam

Floyd, Virginia

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SilverSunbeam

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SilverSunbeam

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Shop policies

Last updated on February 14, 2011
I welcome orders and requests from all faiths (or none) and promise to treat all requests with the utmost respect and care. If you don't see your heart's desire here please convo me. Out of respect for my fellow Team members I only list my Christian items. I do make items featuring enlightened teachers from all over the world.

All devotionals are offered with good wishes and NO RELIGIOUS LITERATURE. I figure I told you enough in my profile. You **will** receive an explanatory card. In the case of boxes with obviously religious themes it presumes the recipient practices some sort of faith tradition but not any specific one. Other boxes have a secular card. Convo if you have questions. You are welcome to either or none.

If you'd like an explanation of how to use these devotionals please read my explanation here: http://craftingwithcats.blogspot.com/2009/02/how-to-use-prayer-box.html I make no guarantees as to what sort of answers your prayers will receive.

My workshop is a smoke free environment but not a guaranteed cat-free zone. I will make an especial effort to exclude the animals from the work area whilst working on custom orders, if you ask.

Accepted payment methods

Paypal
Returns and exchanges
Should your item arrive in a damaged state due to mishandling by the carrier you will receive a full refund. For all other reasons the following will apply:::

Please be certain that you are selecting the item you want. I try very hard to fully describe all offerings. If you have a question, please ask it.

Returns will be accepted so long as the item is in new and unused condition. Buyer is to pay shipping on the return. Refunds for returned items will be given less fees already paid to Etsy and PayPal.

Custom orders that do not meet your expectations will be refunded at a rate of 75% of the agreed upon price.
Payment
Payment by Personal Cheque in US Dollars, Money Order, and PayPal are accepted. Personal Cheques will need to clear the bank before your item is posted. Cash is acceptable for personally delivered items but the post office suggests not sending it in the mail.
Shipping
I aim to send all items as quickly as possible.. usually within a day or two... but do remember I am out in the country and must get to town to mail things. Sometimes I get snowed in! I will give an announcement in the shop should I be away for a period.

All USA items are sent Parcel Post. If you would like your item sent by Priority Mail the fee will be $7. Local delivery or pick-up in the Christiansburg / Roanoke area can be arranged.

Posting to Canada is for Parcel Post. Priority shipping will be $19.

All US packages are sent insured and I use recycled packaging whenever I can.

I’ll ship anywhere in the world but please be aware that the value of the item must be declared. The recipient is responsible for any additional fee, tariff, or tax imposed within the destination country. If using the U.S. Postal Service will increase these costs I will be happy to use another method of shipment that you so designate. Actual shipping and packaging costs will apply. Please be aware that customs may keep your package for an indeterminate period so international arrival times cannot be guaranteed.
Additional policies and FAQs
Custom work is very welcome. I can use your own photograph, icon, or motif if you like. I will work closely with you to determine the size, colors, textures, and type of materials on your box. Be aware however, that precise matching is not always possible... ultimately it is the saint who chooses what your item will look like.

You will be kept up to date on the progress of your shrine and you will be sent photographs of it before it is shipped. If you decide you do not want your custom item after it has been completed it will be considered a Return and you will be refunded any money you have sent me. I do reserve the right to sell refused custom work on Etsy or any other venue.