SilverWrenandOak

Bespoke and One Of A Kind silver and copper jewellery.

Lancaster, United Kingdom · 59 Sales

SilverWrenandOak

Bespoke and One Of A Kind silver and copper jewellery.

Lancaster, United Kingdom 59 Sales On Etsy since 2014

5 out of 5 stars
(16)

Announcement   Silver jewellery, custom made, bespoke and one of a kind. For those who like to wear something unique. My shop is arranged in order of price ascending - so please scroll through to find what you need! Postage in the UK is FREE.

Keep up to date on Facebook - Silver Wren & Oak
Keep up to date on Instagram - silverwrenandoak

Announcement

Last updated on Mar 12, 2018

Silver jewellery, custom made, bespoke and one of a kind. For those who like to wear something unique. My shop is arranged in order of price ascending - so please scroll through to find what you need! Postage in the UK is FREE.

Keep up to date on Facebook - Silver Wren & Oak
Keep up to date on Instagram - silverwrenandoak

SilverWren

Contact shop owner

SilverWren

View all 45 items

Reviews

Average item review
5 out of 5 stars
(16)
View all 16 reviews

About

My journey to here .......

I have been fortunate enough in that from my early years I was inspired by my parents to love nature and history - and to make things and to paint and draw. They instilled in me a love of wildlife and of the incredibly vulnerable and beautiful planet on which we all live. Weekends, when I was a child and growing up, were usually long walks in the countryside, along estuaries, on moorlands or in woods in the north west of England. We would walk miles with our dog, a picnic, binoculars and "the bird book". My 3D sculptures in my shop have been inspired by my love of birds fostered by my childhood and my upbringing.

My aim now in setting up this shop is to bring to you the most perfect gift - either for yourself or for someone special. My jewellery is unique and unusual and reflects a nature theme, as nature is close to my heart. I will endeavour to make the best piece of jewellery for you, so that you can feel that you are wearing something special and something that reflects who you are and what you believe in life. If you don't seem something in my shop that suits but would like to chat to me about a commission, then please feel free to do so and I will do my very best to provide a piece of art for you to wear.

Shop members

  • SilverWren

    Owner, Creator, Designer/Maker

    I have always been inspired by natural surroundings - by sand, sea, mountains, woods, meadows and valleys. My creations reflect this, I feel fortunate enough to be able to work with silver and copper to express how I feel about nature.

Shop policies

Last updated on January 16, 2018
Welcome to SilverWrenandOak.

You will find in my shop, that I make unique and one of a kind jewellery from fine silver (art silver clay), which is 99.9% pure silver. I also incorporate some sea tumbled pottery and sea tumbled glass and I work with copper and sterling silver too. My inspiration comes from the legacy of my upbringing, the area in which I was born on the west coast of Lancashire, in the north of England.

I construct my silver birds using a technique called hollow form where I shape the birds entirely freehand using wood powder clay, a very versatile material good for sculpting. The forms are then allowed to dry then coated with many layers of fine silver in the form of art silver clay. They are then kiln fired at a very high temperature. The inner wood clay form then burns away, leaving the silver form. Art silver clay was developed by Japanese scientists in the mid 1990s using reclaimed silver particles and a 'binder'. It is therefore an extremely versatile medium to work with.

As all my work is handmade, no two items are ever exactly the same. This means that my creations are something totally unique for you to own and wear.

All designs, logos, photographs and words are copyright of SilverWrenandOak.

Most of the silver jewellery I make using fine silver and copper, except where described differently, is hallmarked using my own personal makers mark, AR, at the Goldsmiths' Company Assay Office, Goldsmiths' Hall, London, UK.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
I want all my customers to be happy with my hand made jewellery, but if for some reason you are unhappy with your purchase after receipt, I will refund your purchase price MINUS the shipping costs. Please contact me within 7 days of receipt. The item must be in original condition and returned BEFORE refund.

Commission pieces are non-refundable.
Payment
I accept payment through direct checkout using debit/credit card. Items will not be shipped until payment is received.

For orders of custom made pieces, I ask for a 50% deposit, once they have been agreed. This is non refundable but will be taken off the final price.
Shipping
Posting of ready made pieces is usually done within 3 to 5 days (excluding weekends and bank holidays). For custom made pieces, this will take longer - usually 3 to 4 weeks. I will inform you when I have shipped your item.

I will ship to your Etsy address - if you want your item to be shipped to a different address, please let me know upon checkout.

All shipping is by Royal Mail Special Delivery, except for items priced £25 or less - then standard Royal Mail delivery is used, unless the purchaser specially requests these cheaper items to be sent special delivery. The purchaser may also indicate if they wish more expensive items to be sent standard delivery - otherwise as mentioned above items above £25 will be sent Royal Mail Special Delivery.

For the UK it is UK Guaranteed by 1pm.

All non UK postage is by Royal Mail International Tracked & Signed.



All track and signing services aim to delivered to UK within 3 - 5 working days

All items are covered for insurance.
Additional policies and FAQs
I am happy to work with you to design a bespoke piece of jewellery within the context of the type of jewellery I produce - so if you have an idea of your own for a unique piece, please contact me - I would love to hear from you and discuss it.

I will also, as mentioned above, post using standard post if you so wish. I am also open payment plans if there is something you really like but can't pay for all at once, please get in touch with me so we can discuss this.
Privacy
General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorisedFacebook /Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as :

1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and

2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:

(a) respond to legal process or to government requests;

(b) enforce my agreements, terms and policies;

(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or

(d) protect the rights, property, and safety of my customers, or others.

These are businesses that I use and they are GDPR Compliant.

Royal Mail
https://www.royalmail.com/business/system/files/royal-mail-the-gdpr-opportunity-with-mail.pdf

Etsy
https://www.etsy.com/uk/legal/privacy
https://www.etsy.com/uk/seller-handbook/article/update-on-the-european-union-privacy/300423639314

Twitter
https://twitter.com/en/privacy

Facebook
https://www.facebook.com/business/gdpr

Paypal
www.paypal.com/en/webapps/mpp/ua/privacy-full

Instagram
https://www.instagram.com/?hl=en

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years. Paper records are kept securely locked at all times and my computer is password protected (I do not own or use an internet connected mobile phone) and used only by me for my business.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Anastasia Robson am the data controller of your personal information. If you have any questions or concerns, you may contact me at wrenandoak [!at] gmail.com.