silvessence

Handcrafted recycled silver and semi precious jewellery

Brighton, United Kingdom · 0 Sales

silvessence

Handcrafted recycled silver and semi precious jewellery

Brighton, United Kingdom 0 Sales On Etsy since 2010

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silvessence

Shop policies

Last updated on March 17, 2011
Hi and welcome. I hope you’ve enjoyed browsing the shop. Please find below information on payment, shipping and returns. Your custom is very important to me, so if you have any questions or need to contact me for any reason, please convo me.

Accepted payment methods

Returns and exchanges
Refunds or exchanges will only be accepted within 7 days providing the items are returned unused / unworn and in their original condition.

If you live outside the UK, please convo me with the despatch date (due to longer delivery time) and any tracking information so I can confirm receipt.

Earrings cannot be returned or exchanged for hygiene reasons.

Buyers are responsible for the cost of returning unwanted items.
Payment
Paypal only please – you can use this method to pay by credit card as well.

Payment is to be made within 24 hours of your purchase, otherwise I may assume you are a “non-paying buyer” and cancel the transaction.
Shipping
Orders are shipped within 7 working days of receiving your payment.

Shipping within the United Kingdom is by first class mail
Shipping outside the United Kingdom is by airmail

*Please note: airmail takes from 1 – 4 weeks to arrive

Insurance and tracking is available on request. This is recommended as it will cover damage / loss and provide a tracking number.

UK only: specify registered or recorded delivery
Outside UK: Airsure, International Signed For, Recorded Delivery, Special Delivery

If you want to use these methods, contact me for rates and wait for me to send a revised invoice before placing your order.

Orders will be shipped to your Etsy address.
Additional policies and FAQs
All earring wires are sterling silver and brand new.

Need to get in touch?
Please email or convo me with your Etsy username and date of purchase. This will help me get back to you quicker.

Unique and Variable
All items are handcrafted to order so slight variations in shade, stone colour size and shape may be expected.

Looking after your jewellery
Keeping silver in sealed plastic bags can help reduce tarnishing; cleaning with mild soapy water and/or silver polishing cloths will restore shine. It’s also best to remove your jewellery before swimming or bathing.