SimpleSentimental

Personalized Gifts, Engagement & Bridal Gifts

Greenville, North Carolina On Etsy since 2016

56,352 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

SimpleSentimental

Personalized Gifts, Engagement & Bridal Gifts

Greenville, North Carolina | 56,352 Sales

Announcement    Welcome to Simple & Sentimental! Feel free to message us with any questions, we are here to help! Etsy messages are answered between 9am-5pm EST Monday-Friday. Response times may vary depending on message volume :)

Please note we are closed November 26-27 for Thanksgiving, December 23-25 for Christmas, and on New Year's Day! All orders placed during these times will be made and shipped the next business day, and all messages will be attended to the next business day.

LOCAL ORDERS: If you live in the Greenville, NC area and want to pick up your order at our shop, use code LOCAL at checkout for free shipping + we will hold your items for pick up!

We love custom orders! We can customize any of our products or create something special just for you. Reach out by messaging us!

Follow us on Instagram, Pinterest, LinkedIn, and Facebook @simplesentimental

Announcement

Last updated on Nov 25, 2020

Welcome to Simple & Sentimental! Feel free to message us with any questions, we are here to help! Etsy messages are answered between 9am-5pm EST Monday-Friday. Response times may vary depending on message volume :)

Please note we are closed November 26-27 for Thanksgiving, December 23-25 for Christmas, and on New Year's Day! All orders placed during these times will be made and shipped the next business day, and all messages will be attended to the next business day.

LOCAL ORDERS: If you live in the Greenville, NC area and want to pick up your order at our shop, use code LOCAL at checkout for free shipping + we will hold your items for pick up!

We love custom orders! We can customize any of our products or create something special just for you. Reach out by messaging us!

Follow us on Instagram, Pinterest, LinkedIn, and Facebook @simplesentimental

Items

56352 Sales
 

All Items

Taylor

Contact shop owner

Taylor

Reviews

Average item review
5 out of 5 stars
(8177)
See reviews that mention:
quality 667 shipping 1332 customer service 537

About SimpleSentimental

Sales 56,352
On Etsy since 2016

Anything but Simple

In the fall of 2016, I was a freshman at East Carolina University majoring in Interior Design. I had a hobby of calligraphy and crafting but never would have guessed my passion would become my career. I would make gifts for friends and family with my skills, and in December of 2016 I decided to make an Etsy shop called “TDHDesign”, selling vinyl decals with my lettering on them. I would make and ship orders from my dorm room with the help of my now husband, Nick. There was vinyl for decals stored in buckets in my closet and machines under my bed. I quickly became known as “sticker girl” around campus, selling my decals in front of the Dowdy Student Store. By May of 2017, TDHDesign had 500 sales on Etsy.

Over the summer of 2017, I had more space at my family’s home in Clemmons, NC to work and I decided to start selling more than just decals. We launched “Bridesmaid Proposal Boxes” in June, and they took off. I changed my major to business and decided to pursue the company as a potential career. Come fall of 2017, Nick and I were back at ECU, and while walking on campus saw a sign for the Pirate Entrepreneurship Challenge (PEC). We didn’t know anything about business or how to pitch, but we decided to enter anyway. On the day of the first round, TDHDesign became Simple & Sentimental. As the team proceeded through the inaugural competition, we made it to the final round. In February of 2018, Simple & Sentimental walked away with $12,500 in seed capital. The craziest part - the night before the final round, I had entered another pitch competition to practice for the Pirate Challenge. We won first place, taking home $6,000 less than 24 hours before the PEC. Over the course of 2 days, Simple & Sentimental received $18,500 to kickstart the business.

By April of 2018, the funds were used to sign a lease on a new office space in an incubator in Greenville and hire 3 employees. In May, the office expanded to a 1,500 square foot production space to keep up with orders. Engagement boxes and gifts became a staple for S&S. Soon, Christmas season came along, and the volume was more than we could have ever imagined. In November, the office was expanded to 2,600 square feet to allow for higher order volume. Simple & Sentimental quadrupled its revenue from 2017 to 2018. That would not have been possible without the financial push from the PEC and Uptown Greenville and hard work from the S&S team.

Now we are known on Etsy for our bridesmaid proposal boxes, engagement gift boxes, Christmas ornaments, and personalized gifts. What started in a dorm room became a thriving business that employs 12 people. This does not mean we didn’t face challenges. We were both full-time students, engaged, and running a growing company, so there have been many late nights, 80 hour weeks, and hard work that made it happen. Having faith that this is what God has called us to do is vital. We know we are walking in our calling, and with God, all things are possible.

-Taylor Walden
Owner & Founder, Simple & Sentimental

Shop members

  • Taylor

    Owner, Designer

  • Nick

    Operations Director

  • Sarah

    Sales Manager

  • Paige

    Graphic Designer

  • Nina

    Listings Editor

  • Danielle

    Maker

  • Hannah

    Maker

  • Hannah

    Maker

  • Katja

    Maker

  • Kayla

    Maker

  • Matt

    Shipper

  • Sydney

    Customer Experience Manager

Production partners

  • Pajama Manufacturer

    China

    We partner with a manufacturer to create our super-soft modal fabric pajamas! We come up with the design and colors, then they manufacture the pajamas. We then have the pajamas shipped to our studio where we personalize them!

Shop policies

More information

Last updated on Nov 17, 2020
Frequently asked questions
Decal Application Instructions

1. Clean surface decal is being applied to.
2. Flip decal over on a flat surface, design side face down.
3. Rub over the decal thoroughly.
4. Remove the white paper backing at a 45 degree angle,
repeating step 3 as needed.
5. Apply the decal to the surface. Press down on the decal
in the center, working your way out to the edges

-Do not apply decals when very hot or cold outside
-If applied to a cup, hand wash only
-Allow decal 72 hours to adhere to the item before use

Drinkware Care Instructions

-Hand wash only!
-Do not scrub or soak for long periods of time

Items Damaged During Shipping

If your item arrived broken or damaged due to shipping, please send us a message with a photo of the item and the shipping box it came in within 48 hours of delivery!

Incorrect Shipping Addresses

Etsy does not allow us to change the shipping address on an order once it has been placed. To have your order shipped to a different address, you will need to message us and re-order the item(s) from our shop. As soon as we see your new order come through with the corrected, we will cancel the current one.

The current order will serve as a placeholder until your new one comes through, that way you should still receive your item within the original estimated delivery time frame!

Incorrect Orders

This rarely happens, but because each item is handmade by people, we have human error sometimes! If your order has the incorrect color, incorrect spelling, etc, please contact us within 48 hours of the package being delivered and send a photo so we can send a new product or find another solution.

If you order is missing an item, let us know and we will check our cameras in our production facility to verify if anything was left out of the order.

Missing Information at Checkout

If you forget to leave us information for your order (name, date, etc) please message it to us ASAP! We will message you when we notice it's missing and wait to do your order until we know. If the information missing is a color for the lettering, tumbler, etc, we will use the color in the first listing photo.

Missing Shipments

If your order was shipped and marked delivered but did not arrive, here are helpful next steps:

-Check all side doors and your mailbox, with neighbors, or the front office (if applicable)
-Wait a few days - USPS delivery vans have GPS that sometimes automatically updates a shipment as "delivered" prematurely
-Contact the local post office, provide the tracking number, and let them know what happened to see if they can help
-If the item does not show up (which is rare), file a claim online or at the post office that delivered the item (USPS insures Priority Mail and in most cases are liable for misdelivered or stolen property)

Please note we cannot reimburse stolen orders or orders misdelivered by USPS. Thank you for understanding!

International Orders

We love shipping our gifts all around the world, and are so excited to be able to do so again! When checking be sure to select the shipping class that best suites your delivery needs!

Please note that UPS is unable to deliver to PO, APO and FPO Boxes, so please be sure to include a valid address when checking out!

If you must ship to a PO, APO or FPO box, feel free to message us and we can provide the additional shipping cost!

Custom and personalized orders

For custom listings, we are happy to provide (1) proof free of charge. There will be a $5 charge per additional proof after that.

Care instructions

For clothing items with professional heat pressed designs:
-Machine wash inside out with COLD water and mild detergent
-Do not use bleach or fabric softener.
-Hang dry or tumble dry LOW.
-Do not dry clean.
-Iron inside out.