SimplyPallets

Rustic Home Decor, Original Art, & Wooden Furniture

Marion, North Carolina

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Welcome to the Simply Pallets Etsy shop! We are thrilled to have you here! We are a family-run handmade shop specializing in rustic home decor created with reclaimed pallet wood. If you don't find what you are looking for, send us a message! We love creating custom pieces!

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During the summer of 2014, Alyssa and Matt discovered a mutual interest in using reclaimed materials to create beautiful, all-natural pieces. It did not take long before they realized that they could create unique art and furniture using pallets, and they quickly began collecting them from the local area and stacking them in Matt’s yard. Working out of his garage, Simply Pallets was born.

Within the first year Simply Pallets grew from a few sales to a full-time shop shipping pieces all over the world! Today the couple resides in the foothills of the Blue Ridge Mountains with their dog and daughter, making their pieces full time while enjoying life on their homestead. Through their Simply Pallets pieces, Matt and Alyssa hope to share their talents, spread creativity, and create lasting relationships within the community.



Live Simply!

Announcement

Last updated on Jan 21, 2021

Welcome to the Simply Pallets Etsy shop! We are thrilled to have you here! We are a family-run handmade shop specializing in rustic home decor created with reclaimed pallet wood. If you don't find what you are looking for, send us a message! We love creating custom pieces!

--------------------------------------------------------------------------------------------------------------------------

During the summer of 2014, Alyssa and Matt discovered a mutual interest in using reclaimed materials to create beautiful, all-natural pieces. It did not take long before they realized that they could create unique art and furniture using pallets, and they quickly began collecting them from the local area and stacking them in Matt’s yard. Working out of his garage, Simply Pallets was born.

Within the first year Simply Pallets grew from a few sales to a full-time shop shipping pieces all over the world! Today the couple resides in the foothills of the Blue Ridge Mountains with their dog and daughter, making their pieces full time while enjoying life on their homestead. Through their Simply Pallets pieces, Matt and Alyssa hope to share their talents, spread creativity, and create lasting relationships within the community.



Live Simply!

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Simply Pallets

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Simply Pallets

Reviews

Average item review
5 out of 5 stars
(2301)
See reviews that mention:
Quality 273 Shipping 338 Customer service 175

About SimplyPallets

Sales 10,560
On Etsy since 2014
Video summary: Meet the Simply Pallets team in their home of North Carolina!

Five Years of Making

During the summer of 2014 Matt and Alyssa were both working in an office in Connecticut. Days were filled with messages back and forth, and one day Matt sent Alyssa a picture of a pallet wine rack he found on Pinterest. "I can build this," he said. A few hours after work Alyssa got a text from Matt with a picture of the finished wine rack. Within a couple weeks he had built his first coffee table and Alyssa figured out she could paint on pallet wood with wood stain. Friends and family confirmed- they were on to something.

Soon people were asking to purchase pieces. The hobby continued as a side gig, while Alyssa and Matt made plans to sell most of their belongings and move to North Carolina where they would work and Alyssa could pursue a PhD program. Real jobs never came, and the school year never started. From September 2014 forward, Simply Pallets was their full time career.

Today, after much trial and error, moves, failures and triumphs, Alyssa and Matt are still doing what they love, now as a family. Living in the foothills of the Appalachian mountains, their love of making has spread from Pallet decor to include a lifestyle of hiking, gardening, and raising farm animals with their children and dog. Together the couple works to create pieces inspired by their surroundings, in the hopes of sharing their love of nature and simple living with the world.


You can follow the Simply Pallets family journey on Facebook at
www.facebook.com/SimplyPalletsNC or on Instagram @SimplyPallets.

Shop members

  • Alyssa

    Owner, Artist, Marketer

    Alyssa is the artist at Simply Pallets. She creates all of the imagery, updates listings, manages social media, and helps to package items.

  • Matt

    Owner, Photographer, Carpenter

    Matt is the carpenter and photographer at Simply Pallets. He builds each piece, takes all of the beautiful pictures, handles finances, and packages his products.

Production partners

  • RusticWeddingSupply

    Blairsville, GA

    Kayla supplies us with absolutely beautiful solid wood rounds. We add our wood stain art to them in order to create unique, high-quality wooden ornaments.

Shop policies

Last updated on February 12, 2020
Thank you for visiting Simply Pallets! We strive to provide quality items at affordable prices, all made with reclaimed and/or repurposed materials!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
We ALWAYS strive to provide excellent products and great customer service. If you receive a product that is not satisfactory, we want to know about it! We will do whatever it takes to make the situation right!

WE WILL NOT PROVIDE REFUNDS FOR:

CUSTOM ORDERS: All customization MUST be written in the notes once an item is purchased. If the customization is not noted in the notes during checkout and the item is delivered without the desired customization, no refund will be issued.

HOLIDAY SIGNS: We will NOT accept returns on holiday signs less than 30 days prior to the holiday.

PACKAGES DID NOT ARRIVE UNTIL AFTER HOLIDAY, BIRTHDAY, ETC. Once we bring items to the post office for delivery we are not responsible for delivery times. As long as items are shipped within the window discussed through conversation or by the day designated in the listing, no refunds will be issued.

**Purchasing overnight shipping does not mean you will get an item the next day. All of our items are handmade and many are made to order. Paying for overnight, two day, or three day shipping only suggests faster delivery ONCE IT IS MADE and ready to ship. If you need something expedited, please message us prior to purchasing so we can give you a better expectation of delivery time.

ITEM SHIPPED TO WRONG ADDRESS: If the item was shipped to the wrong address because the wrong information was given to us or because the address in Etsy was not updated, no refunds will be given. However, we will do our best to try and assist in the product getting to the correct place.

**If an item was shipped to the wrong address because of our error, we will ship out a new item to the correct address, or pay additional shipping charges.

Free shipping is only included one way! If an item is SENT BACK TO US due to an incorrect address/name being provided, the buyer must cover the additional shipping charges to have it resent, or we will provide a partial refund (excluding custom orders) that excludes the original shipping charges.

IF an item is LOST IN TRANSIT, we will do our best to rectify the situation, but solutions will be determined on a case by case basis. Issues may occur that we do not have control over (ex. delays in shipping, stolen item, etc.).
If a package is missing but tracking information shows it was delivered, please contact your local post office.

WE WILL PROVIDE RETURNS FOR:

DAMAGED ITEM: If an item arrives damaged, please provide a picture of the damaged item, a close up of the shipping label and the box it arrived in. We will need these pictures as soon as possible to file a claim with the postal service it was sent by. Notification of damage needs to be communicated to Simply Pallets NO MORE THAN 7 days after the shipping provider has marked it delivered or no action will be taken by Simply Pallets.
Once learning of the issue AND receiving the pictures we will pay to have the item shipped back to us and a refund will be issued once it is received, or a new product will be shipped in its place 1-3 days after we receive the item.

*No refund will be provided unless these procedures are followed.


EXCHANGES: If you would like to exchange an item, the exchange must occur within one week of receiving the item. We are NOT responsible for shipping charges to have the item sent back to us, but we will pay to have the new item shipped. The new item will not be shipped until the old item has been returned to us undamaged.

***All refunds MUST be completed within one week from receipt of item (Damaged items must follow the 48 hour policy).

Refunds may occur on a case by case basis. If the item is damaged, "damaged item" policies must be followed. If the piece was custom ordered and it is not damaged, a refund will not be issued. If the piece is not custom but the customer no longer wants the item, the piece can be returned for a *partial refund. A refund will not be issued UNTIL we receive the item undamaged.

FOR RETURN OR EXCHANGE please mail undamaged piece to:

Simply Pallets
7711 Old Fort Sugar Hill Rd
Marion, NC 28752

**Partial refund equals the cost of the piece MINUS any initial and return shipping costs.
Payment
All items must be paid in full before they are shipped out. Custom orders will not be started until payment is received.
Shipping
Simply Pallets will ship all orders as quickly as possible, but lead times do vary. Please read latest lead times in the listing, or message us before purchasing for the most accurate information. All items will be shipped with care!

-- PLEASE REFER TO REFUND POLICY to learn about how we handle damaged items, lost items, or items shipped to the wrong address.

INTERNATIONAL SALES - Some countries may require additional fees or taxes to pick up a package from the US. We are not responsible for any additional costs.
Additional policies and FAQs
Please contact us with any questions about our shop policies. Thank you!
Privacy
We do not share any of our customer's information with anyone for any reason. If a customer chooses to post a picture publicly through a review or otherwise, we may use that picture on our social media platforms. If a picture is provided that includes a person, any identifying information, or if a picture is provided through message we will not share that photo without receiving permission from the sender.