SimplyPallets
Announcement
Welcome to the Simply Pallets Etsy shop! We are thrilled to have you here! We are a family-run handmade shop specializing in rustic home decor created with solid white pine wood. If you don't find what you are looking for, send us a message! We love creating custom pieces!
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During the summer of 2014, Alyssa and Matt discovered a mutual interest in using reclaimed materials to create beautiful, all-natural pieces. It did not take long before they realized that they could create unique art and furniture using pallets, and they quickly began collecting them from the local area and stacking them in Matt’s yard. Working out of his garage, Simply Pallets was born.
Within the first year Simply Pallets grew from a few sales to a full-time shop shipping pieces all over the world! Today the couple resides in the foothills of the Blue Ridge Mountains with their dog and daughter, making their pieces full time while enjoying life on their homestead. Through their Simply Pallets pieces, Matt and Alyssa hope to share their talents, spread creativity, and create lasting relationships within the community.
Live Simply!
Announcement
Welcome to the Simply Pallets Etsy shop! We are thrilled to have you here! We are a family-run handmade shop specializing in rustic home decor created with solid white pine wood. If you don't find what you are looking for, send us a message! We love creating custom pieces!
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During the summer of 2014, Alyssa and Matt discovered a mutual interest in using reclaimed materials to create beautiful, all-natural pieces. It did not take long before they realized that they could create unique art and furniture using pallets, and they quickly began collecting them from the local area and stacking them in Matt’s yard. Working out of his garage, Simply Pallets was born.
Within the first year Simply Pallets grew from a few sales to a full-time shop shipping pieces all over the world! Today the couple resides in the foothills of the Blue Ridge Mountains with their dog and daughter, making their pieces full time while enjoying life on their homestead. Through their Simply Pallets pieces, Matt and Alyssa hope to share their talents, spread creativity, and create lasting relationships within the community.
Live Simply!
Items
Featured items
All Items
Reviews
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Heather on Sep 29, 2022
5 out of 5 starsAbsolutely perfect and beautifully made. Great shipping and packaging. Thanks so much.
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nicole on Sep 24, 2022
5 out of 5 starsAmazing! This dog bowl for food And water is gorgeous! Thank you so much!
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robinloganre on Sep 20, 2022
5 out of 5 starsExceptional quality and great people to deal with. I would highly recommend . Thank you for all you did to make my gift so special.
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Andrea on Jul 27, 2022
5 out of 5 starsLove the aesthetic of this and Poppy doesn’t seem to mind it either! Fits all her favorite toys!
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Andy on Sep 21, 2022
5 out of 5 starsBeautiful piece and shipped quickly. Was a birthday gift for my Mom and she loves it.
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About SimplyPallets
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We are a married team who LOVES what we do- even when we drive each other crazy! -
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We create unique wall art painted only with various shades of wood stain that can safely be hung inside or outside! -
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We love the outdoors, and being in the Blue Ridge Mountains provides lots of inspiration for our pieces! -
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In 2019 the couple started "BarefootBaby Clothing", a clothing line mirroring the feel of their natural home decor line. -
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Their pieces vary from neutral to colorful, always made with high quality materials and handmade care.
Eight Years of Making
During the summer of 2014 Matt and Alyssa were both working in an office in Connecticut. Days were filled with messages back and forth, and one day Matt sent Alyssa a picture of a pallet wine rack he found on Pinterest. "I can build this," he said. A few hours after work Alyssa got a text from Matt with a picture of the finished wine rack. Within a couple weeks he had built his first coffee table and Alyssa figured out she could paint on pallet wood with wood stain. Friends and family confirmed- they were on to something.
Soon people were asking to purchase pieces. The hobby continued as a side gig, while Alyssa and Matt made plans to sell most of their belongings and move to North Carolina where they would work and Alyssa could pursue a PhD program. Real jobs never came, and the school year never started. From September 2014 forward, Simply Pallets was their full time career.
Today, after much trial and error, moves, failures and triumphs, Alyssa and Matt are still doing what they love, now as a family. Living in the foothills of the Appalachian mountains, their love of making has spread from Pallet decor to include a lifestyle of hiking, gardening, and raising farm animals with their children and dog. Together the couple works to create pieces inspired by their surroundings, in the hopes of sharing their love of nature and simple living with the world.
You can follow the Simply Pallets family journey on Facebook at
www.facebook.com/SimplyPalletsNC or on Instagram @SimplyPallets.
Shop members
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Alyssa
Owner, Artist, Marketer
Alyssa is the artist at Simply Pallets. She creates all of the imagery, updates listings, manages social media, and helps to package items.
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Matt
Owner, Photographer, Carpenter
Matt is the carpenter and photographer at Simply Pallets. He builds each piece, takes all of the beautiful pictures, handles finances, and packages his products.
Production partners
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RusticWeddingSupply
Blairsville, GA
Kayla supplies us with absolutely beautiful solid wood rounds. We add our wood stain art to them in order to create unique, high-quality wooden ornaments.
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
Returns and exchange details
WE WILL NOT PROVIDE REFUNDS FOR:
CUSTOM ORDERS: All customization MUST be written in the notes once an item is purchased. If the customization is not noted in the notes during checkout and the item is delivered without the desired customization, no refund will be issued.
WOOD WITH IMPERFECTIONS THAT DO NOT HINDER USE OF THE PRODUCT
While we will always accept returns or refunds of damaged pieces (see damaged policies). Any natural imperfections in the wood such as chips, small cracks, knots, etc. that DO NOT affect the use of the piece do not qualify for full refunds. However, if a piece is returned to us at the customer's expense because it is no longer wanted, we are happy to replace the piece/process the refund. **Exceptions or adjustments to this policy may be made on a case by case basis. Please send us a message with any questions!
HOLIDAY SIGNS: We will NOT accept returns on holiday signs less than 30 days prior to the holiday.
PACKAGES DID NOT ARRIVE UNTIL AFTER HOLIDAY, BIRTHDAY, ETC. Once we bring items to the post office for delivery we are not responsible for delivery times. As long as items are shipped within the window discussed through conversation or by the day designated in the listing, no refunds will be issued.
**Purchasing overnight shipping does not mean you will get an item the next day. All of our items are handmade and many are made to order. Paying for overnight, two day, or three day shipping only suggests faster delivery ONCE IT IS MADE and ready to ship. If you need something expedited, please message us prior to purchasing so we can give you a better expectation of delivery time.
ITEM SHIPPED TO WRONG ADDRESS: If the item was shipped to the wrong address because the wrong information was given to us or because the address in Etsy was not updated, no refunds will be given. However, we will do our best to try and assist in the product getting to the correct place.
**If an item was shipped to the wrong address because of our error, we will ship out a new item to the correct address, or pay additional shipping charges.
Free shipping is only included one way! If an item is SENT BACK TO US due to an incorrect address/name being provided, the buyer must cover the additional shipping charges to have it resent, or we will provide a partial refund (excluding custom orders) that excludes the original shipping charges.
IF an item is LOST IN TRANSIT, we will do our best to rectify the situation, but solutions will be determined on a case by case basis. Issues may occur that we do not have control over (ex. delays in shipping, stolen item, etc.).
If a package is missing but tracking information shows it was delivered, please contact your local post office.
WE WILL PROVIDE RETURNS FOR:
DAMAGED ITEM: If an item arrives damaged, please provide a picture of the damaged item, a close up of the shipping label and the box it arrived in. We will need these pictures as soon as possible to file a claim with the postal service it was sent by. Notification of damage needs to be communicated to Simply Pallets NO MORE THAN 7 days after the shipping provider has marked it delivered or no action will be taken by Simply Pallets.
Once learning of the issue AND receiving the pictures we will pay to have the item shipped back to us and a refund will be issued once it is received, or a new product will be shipped in its place 1-3 days after we receive the item.
*No refund will be provided unless these procedures are followed.
**Wood with natural imperfections such as small cracks, knots, or chips that do not hinder use of the product or cause problem with coloring/artwork is not considered damaged**
EXCHANGES: If you would like to exchange an item, the exchange must occur within one week of receiving the item. We are NOT responsible for shipping charges to have the item sent back to us, but we will pay to have the new item shipped. The new item will not be shipped until the old item has been returned to us undamaged.
***All refunds MUST be completed within one week from receipt of item (Damaged items must follow the 48 hour policy).
Refunds may occur on a case by case basis. If the item is damaged, "damaged item" policies must be followed. If the piece was custom ordered and it is not damaged, a refund will not be issued. If the piece is not custom but the customer no longer wants the item, the piece can be returned for a *partial refund. A refund will not be issued UNTIL we receive the item undamaged.
FOR RETURN OR EXCHANGE please mail undamaged piece to:
Simply Pallets
7711 Old Fort Sugar Hill Rd
Marion, NC 28752
**Partial refund equals the cost of the piece MINUS any initial and return shipping costs.
Payment
Shipping
-- PLEASE REFER TO REFUND POLICY to learn about how we handle damaged items, lost items, or items shipped to the wrong address.
INTERNATIONAL SALES - Some countries may require additional fees or taxes to pick up a package from the US. We are not responsible for any additional costs.