SimplySolaDecor

Home Decor & Wedding Decor Made with Sola Wood Flowers

Rio Rancho, New Mexico 259 Sales On Etsy since 2018

5 out of 5 stars (60)

SimplySolaDecor

Home Decor & Wedding Decor Made with Sola Wood Flowers

Rio Rancho, New Mexico | 259 Sales

SimplySolaDecor is taking a short break

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Note from shop owner I am on vacation from November 8th-17th. Check back for some Black Friday Sales!!

Note from shop owner

Last updated on Nov 8, 2019

I am on vacation from November 8th-17th. Check back for some Black Friday Sales!!

Christina Pamatian

Contact shop owner

Christina Pamatian

Reviews

Average item review
5 out of 5 stars
(60)
See reviews that mention:
quality 5 shipping 13 customer service 18

About SimplySolaDecor

Sales 259
On Etsy since 2018

Shop members

  • Christina Pamatian

    Owner

    My name is Christina. I am a mom, dental hygienist, and you NM wood flower creator since October 2018. Thank you for choosing my shop!

Shop policies

More information

Last updated on Oct 2, 2019
Frequently asked questions
How long does it take to make a bouquet?

The time frame ranges and is dependent on the size/detail of the bouquet and how many other orders I am working on. If the item is needed quickly, please contact me. There will be a rush order fee of $50 for a wedding order needed within 45 days.

Can you make custom pieces?

I can make custom pieces- please contact me with your request and a photo so I can more accurately make your piece to your expectations. Color matching will not be exact, but I will send photos to ensure you are happy with chosen colors/designs.

Custom and personalized orders

Payment for custom pieces must be made before they are produced. Pictures of the final product will be sent and, if needed, alterations will be made to fit your expectations. If you no longer want the piece, a maximum of 50% of your order amount will be refunded and it will not be shipped.

If you agree to liking the final photo and it is shipped, there will be no refunds.

What to do when your bouquet is shipped

Your bouquet is FRAGILE
Please handle your bouquet gently and carefully.

After shipping, your bouquet may need some “fluffing”. To do this, gently wiggle the flowers into place with your finger tip.

If your bouquet included dried babies breath, it is normal and expected for some of it to come loose during shipping. This should not, however, alter the overall appearance of your bouquet.

How do I store my bouquet?

Your flowers are made of an organic material and will need to be stored in a dry and well ventilated area to avoid unwanted disintegration.

My bouquet was damaged during shipping

In the rare instance this happens, you must contact me within 48 hours of delivery.

If your box looks damaged upon delivery- take a photo of the box BEFORE opening it. Take another photo after cutting off the tape and opening the box. Take another photo of the bouquet after bubble wrap is removed and take specific photos of any damages that may have occurred to the bouquet.

You must then follow steps outlined by the shipping provider. Any refunds must come from the shipping provider/insurance.

I am not responsible for damages that incur during shipping.

If damages do occur, I may be able to send replacement flowers at no additional charge. Or, you can pay to ship the bouquet back to me, I will fix, and reship for free

Refunds

A maximum refund of 60% will be issued regardless of reason. This will be issued after the item is sent back to and received by the seller. Return shipping charges must be covered by the customer.

The item must be in its original condition, or only have damages shown in photos the customer sent to the shipper. If there are additional damages, the refund amount may decrease.

Do you have coupons?

I sometimes offer discounts and host giveaways on my Facebook page. Be sure to follow me at https://www.facebook.com/SimplySolaDecorByChristina/