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SimplySu is taking a short break

Sue Leatherdale

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Sue Leatherdale


No reviews in the last year

Shop policies

Last updated on February 11, 2011
You can be sure, your complete and total satisfaction is my No.1 Priority.
Much attention goes into presentation and packaging.
1st impressions are very important to me.
Positive feedback will be given once sale and posting has been completed.
Your return feedback would be very much appreciated once your purchase arrives.
If more than one item is brought each will be separately wrapped in tissue, inside a bag, then put in one padded envelope.

Accepted payment methods

Returns and exchanges
I set a very high standard for my work. Each piece is created with love and extreme care. My ultimate aim is for the wearer to be completely satisfied and at peace with what they are wearing. I, however, do appreciate there may be the odd occasion when your expectation is not satisfied and you feel the need to express this. In this case I will offer an exchange, alteration or complete refund within 10 days of delivery.I would appreciate, via e-mail, your concerns. I can be contacted through the convo section here at Etsy.
I would appreciate the piece be returned in its original packaging, be unworn/used, etc. Please also be aware that the buyer will be responsible for the return postage. Thank-you.
My preferred method of payment is PayPal.
I would appreciate immediate payment once your order has been submitted.
If payment is not received within 5 working days I may be forced to cancel the sale.
You would be notified before hand by email.
rders will be shipped within 2 working days of your payment being received. I use Royal Mail 1ST CLASS [small packages]
Royal Mail Internationsl [small packages] where appropriate
Each item is packed seperately.
Mutiple orders are sent as one package, unless otherwise stated.
All packaging is included in the shipping cost.

UK + Ireland £2.00 first item - each additional item 0.50p
Europe £2.50 first item - each additional item 0.50p
R o W £3.00 first item - each additional item 0.50p

Delivery Times:
Within UK – 2 to 5 working days
International – 5 to 10 working days
These can only be approximate times, as am sure you will appreciate, it depends on the postal conditions at time of posting.
Please be aware that you are responsible for paying any fees, taxes and duties that may be associated with shipping to your country. [where appropriate]
Please also check that your delivery address matches your PayPal address. If there’s conflicting information, I'll contact you before posting to confirm the correct delivery address.
Additional policies and FAQs
Lastly, but not least, Thank-you for shopping with me SimplySu. I look forward to a long serving and happy time with you all!

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Thank-you for taking the time to read these policies. If you have any questions, please do not hesitate and contact me via 'e' mail sueleatherdale [!at] or convo me here on etsy. ANYTIME.