Hannah McIntyre

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Hannah McIntyre

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5 out of 5 stars
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About

Simplywalkintomordor

I'm a professional illustrator with a love of manga, anime, gaming, Doctor Who, Hannibal, Supernatural, Game of Thrones and all the incarnations of Sherlock Holmes. I create geeky merchandise here on Etsy and www.simplywalkintomordor.com.

I ride a unicycle and I hold two Guinness World Records for cosplay.

Around the web

Shop members

  • Hannah McIntyre

    Owner

Shop policies

Last updated on April 2, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
In accordance with EU distance selling regulations, returns are accepted on eligible items within 14 days and the buyer is responsible for return postage costs. Please be aware that we are based in the UK and international returns may be expensive. We recommend returns are sent by trackable means for your own peace of mind or at the very least acquire a certificate of posting from your post office as proof of dispatch.
All items must be returned unopened in their sealed packaging. Once we receive your item it will be processed and a refund issued within 14 days less the original postage costs which are non-refundable.

Items eligible for return:
• Necklaces
• Bracelets
• Rings
• Keyrings
• Tote bags
• Bookmarks
• Prints
• Button badges

Items NOT eligible for return:
• Custom orders and art commissions.
• Earrings for hygiene reasons.
• Printed t-shirts. These are bespoke garments printed to order for each customer in a particular size. Please refer to the detailed measurements and size guide on the listing when ordering t-shirts so that you purchase the correct size.

If your item is damaged or lost in transit please contact us via the Etsy messaging system and we will do our best to help.
Payment
PayPal
Credit or Debit Card via Etsy Direct Checkout
Shipping
If you would like a tracking number and insurance for your order, please select an upgraded shipping method at the checkout. International transit times for Tracked Air Mail are the same as Standard Air Mail.

UK: 1-3 days (Royal Mail First Class)
Next day before 1pm (Special Delivery)
Europe: 7-14 days (Standard Air Mail)
USA, Canada, Australia and New Zealand: 7-30 days (Standard Air Mail)
China and Japan: 10-35 days (Standard Air Mail)

• We do not ship to Saudi Arabia, UAE, India, Singapore, South America, Mexico, Russia or Korea.

Standard shipping IS NOT a trackable service, but we do acquire proofs of posting for everything that we send.
Additional policies and FAQs
Jewellery in our shop is intended for adult use only as it contains small components and/or sharp parts (such as the pins on badges and brooches) which are not suitable for children. Our items are NOT toys and we do not recommend them being worn by children under the age of 14.
Privacy
When you place an order with Simplywalkintomordor through our Etsy marketplace store, we receive your name, delivery address and email address from Etsy and we use this information to process the transaction, deal with any queries you have related to that transaction and to comply with our legal and tax obligations.
We never use or pass on your information to third parties for marketing purposes; we do not compile a customer mailing list and we do not collate any personal data for any other purposes offline.
Your data is additionally protected by your payment processor’s privacy policy; PayPal for PayPal transactions or Etsy for credit and debit cards processed using the Etsy checkout.
We have no access to any of our customers’ personal financial information such as credit or debit card numbers since this information is witheld from Etsy sellers.
Your order history is retained online by Etsy.com in your customer account; if you require any of this information to be deleted, contact Etsy directly at support [!at] etsy.com as marketplace sellers do not have access to your customer account.


GDPR Privacy Policy
This privacy policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

2. The legal bases used to collect, use, and share personal information
I rely on a number of legal bases to collect, use, and share your information, including:
• As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law and as necessary for the purpose of my legitimate interests. If those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Third parties
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of time personal information is kept
I retain your personal information only for as long as necessary to provide you with my services. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. UK tax regulations specify that I keep a record of sales data for seven years in order to fulfil my legal obligations with HMRC.

5. Personal information and contact details
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Contact
For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at Simplywalkintomordor, info [!at] simplywalkintomordor.com. Alternately, you may contact me through Etsy’s messaging system.