Original art and prints.
siret's Shop Policies
I accept PayPal payments.
Buyers can complete payments without signing up for PayPal account.
I ship from Estonia via registered air mail. Packages usually reach Europe destination in 3-9 business days and overseas (Australia, Canada, US etc) 9-15 business days. After posting, I will send you a registered mail code to track the item.
I'll pack my items with care and may sometimes use recycled cardboard pieces to tighten the parcels - to make sure they can't be bent etc. It is essential with non framed art prints mostly.
International customs charges are responsibility of the buyer.
If there is a problem with shipping - please let me know, and I do my best to advise you to track down the package.
Refunds and Exchanges
If you're unhappy with your purchase, you're eligible for a full refund (shipping cost not included) once you've returned the item. Under EU regulations, you have 14 days from receiving the goods to request a refund. The cancellation form provide by Etsy can be found here: http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
The customer will pay the postage when returning an item.
When the item you've bought has been lost or damaged in the mail, please contact me and let me know if you'd prefer a refund or a replacement item.
Company: Roots Art OÜ
Reg. no.: 11889420
Mailing address: Kesk 34-2, Tartu 50114
Last Updated June 19, 2014