sistersdreams

Handmade toys, mobiles and other cute staff.

455 Sales

sistersdreams

Handmade toys, mobiles and other cute staff.

455 Sales On Etsy since 2012

0 out of 5 stars
(126)

sistersdreams is taking a short break

Loading
sistersdreams

Contact shop owner

sistersdreams

Reviews

No reviews in the last year
Jana Kende

Jana Kende on Aug 18, 2015

1 out of 5 stars

I did not receive the ordered mobile although I was told that the mobile got shipped in June! I tried to contact the shop owner vor several times and did not receive a response. Than I asked my money back through Paypal and she did not reply again. I received my money back and did not receive the mobile without any explanation. Really a bad experience for me - especially it has been my first purchase at Etsy. Zero stars.

Laina B.

Laina B. on Jul 23, 2015

1 out of 5 stars

Zero stars - It saddens me to have to write this review as I hoped it wouldn't have come to this. I ordered a mobile for my expected baby's room in May 2015 with expected delivery of mid June 2015. The date came and went with no product received. The seller was completely unresponsive and refused to provide updates or shipping confirmation. I sent four messages requested updates before I was forced to report it and open cases with Etsy and Paypal. It was only until Etsy shut down her shop that she finally responded to my Paypal request for a refund on July 23, 2015. I feel scammed and taken advantage of and I hope this seller does not continue to take orders that she cannot fulfill. Buyer - seriously, beware.

Melodie Wang

Melodie Wang on Jun 28, 2015

1 out of 5 stars

BUYER BEWARE: I placed my order on May 31, 2015 and it's been a month already but I haven't received my stuff or any shipping notice. I tried to email the store owner on 6/20 but she DID NOT reply my email AT ALL!!! thought she missed my email so I tried to contact her for A WEEk and she DID NOT respond!!! I need this item for my daughter's photo section on 7/1 and I don't think she's ganna ship out my stuff, even she did but it's already too late for the photo section. This is the WORST shopping experience on Etsy by far.....DO NOT BUY FROM HER!

View all 126 reviews

Shop policies

Last updated on June 21, 2013
Welcome to Sisters Dreams’ shop and thanks for stopping by!
If you have any questions you can always contact us via e-mail!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We accept payment through Paypal. But you can pay without a Paypal account with your credit card. Just choose the option 'Paypal' and then find the option 'pay by credit card' .
After payment, please inform us PayPal transaction number.
For ukrainian buyers - We can accept payments in local currencies to our local bank account. Please contact us to get details.
Shipping
All items will be carefully packaged and shipped within 6 business days after payment is received!
Please make sure your Etsy address is correct during the checkout.
All items will shipped by registered airmail. For all package we will provide the tracking code. Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post. So I can track your package only while it's in Ukraine.
Shipping usually takes about 1-3 weeks.
Please note, transit time may vary depending on your location and customs processing, so we can’t guarantee exact arrival time.
Here are approximate terms of shipping from Ukraine:
- USA: 1,5 - 2 weeks
- Canada: 2 weeks
- Australia: 2-3 weeks (sometimes longer, depending on work of Austrakian custom)
- Italy: 2-3 weeks
- Great Britain : has tempopary problems with air mail, so your parcel will travel by train. Thats why in may take more than 2 weeks
- Rest of Europe: 1-2 weeks
- Rest of World: 2-3 weeks
Refunds and Exchanges
If you are not satisfied with your items for any reason, please contact us before leaving a feedback. Returns are welcome within two weeks after delivery, so feel free to contact us for further information. Refund will be provide after receiving the undammaged item. Shipping costs are on buyer's responsibility. When you took a package of repayment is not made.We are not responsible for the package damage during transportation. Complaints are forwarded to the postal company upon receipt.
Additional policies and FAQs
Please, note that colors may vary due to monitor color settings etc.
All items come from a pet-free and smoke-free studio.