Jana Kende on Aug 18, 2015
I did not receive the ordered mobile although I was told that the mobile got shipped in June! I tried to contact the shop owner vor several times and did not receive a response. Than I asked my money back through Paypal and she did not reply again. I received my money back and did not receive the mobile without any explanation. Really a bad experience for me - especially it has been my first purchase at Etsy. Zero stars.
Laina B. on Jul 23, 2015
Zero stars - It saddens me to have to write this review as I hoped it wouldn't have come to this. I ordered a mobile for my expected baby's room in May 2015 with expected delivery of mid June 2015. The date came and went with no product received. The seller was completely unresponsive and refused to provide updates or shipping confirmation. I sent four messages requested updates before I was forced to report it and open cases with Etsy and Paypal. It was only until Etsy shut down her shop that she finally responded to my Paypal request for a refund on July 23, 2015. I feel scammed and taken advantage of and I hope this seller does not continue to take orders that she cannot fulfill. Buyer - seriously, beware.
Melodie Wang on Jun 28, 2015
BUYER BEWARE: I placed my order on May 31, 2015 and it's been a month already but I haven't received my stuff or any shipping notice. I tried to email the store owner on 6/20 but she DID NOT reply my email AT ALL!!! thought she missed my email so I tried to contact her for A WEEk and she DID NOT respond!!! I need this item for my daughter's photo section on 7/1 and I don't think she's ganna ship out my stuff, even she did but it's already too late for the photo section. This is the WORST shopping experience on Etsy by far.....DO NOT BUY FROM HER!
If you have any questions you can always contact us via e-mail!
Accepted payment methods
After payment, please inform us PayPal transaction number.
For ukrainian buyers - We can accept payments in local currencies to our local bank account. Please contact us to get details.
Please make sure your Etsy address is correct during the checkout.
All items will shipped by registered airmail. For all package we will provide the tracking code. Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post. So I can track your package only while it's in Ukraine.
Shipping usually takes about 1-3 weeks.
Please note, transit time may vary depending on your location and customs processing, so we can’t guarantee exact arrival time.
Here are approximate terms of shipping from Ukraine:
- USA: 1,5 - 2 weeks
- Canada: 2 weeks
- Australia: 2-3 weeks (sometimes longer, depending on work of Austrakian custom)
- Italy: 2-3 weeks
- Great Britain : has tempopary problems with air mail, so your parcel will travel by train. Thats why in may take more than 2 weeks
- Rest of Europe: 1-2 weeks
- Rest of World: 2-3 weeks
Refunds and Exchanges
Additional policies and FAQs
All items come from a pet-free and smoke-free studio.