Below are some important information pertaining to your shipping, please take a moment to read through our terms! If you have any questions, send us a message via etsy's messaging system
Do note that all items are MADE TO ORDER, and are created just for you, so please allow about 7-10 days for us to complete your order. If you are purchasing as a gift, and need it quickly, do contact us before purchase to check if we can accommodate your request.
For a quicker response, send us a message through Etsy's convo system! We try to respond as quickly as we can. however If you have not received a response within 48 hours, it is possible we may have missed it, please feel free to send it again!
* Do avoid sending us emails as they are not frequently monitored, hence a response will be slower.
Accepted payment methods
Returns and exchanges
For damaged items, please contact me with a picture of the damage. But I definately try to ensure all items are in good condition before shipping!
Lost items - Unfortunately, stuff happen, and if you feel your package is taking much longer than expected, do send me a convo and we can work something out!
We accept only Paypal / Credit card only for international buyers.
Bank transfers are accepted. Contact us before purchase for details!
- We will only start on orders once payment is received.
- E-cheque payments: To be cleared before we begin, it usually takes about 4-5 days, do check on your PayPal status for progress.
- Bank transfers: Please make your payments to POSB saving 247-42347-8 and send me a convo with the following details:
ibank nick/ ATM branch:
Time of transfer:
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Due to high volume of orders at the moment, our current lead time is about 7 days for production.
Please make all International orders by DEC 5th, and Local orders by DEC 10TH to avoid disappointment. Also read below for disclaimer.
These time frames are guidelines provided by our postal service. We want your order to arrive in time and will ensure it ships as soon as possible. However, due to possible shipping / customs / weather delays that may occur, we're unable to guarantee deliveries will be made in time for the holidays. Additionally, ordering after the dates listed above does not mean your order won't arrive in time. But we are unable to account for circumstances that not under our control! If you have any queries to be made before your purchase, don't hesitate to ask!
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------ Delivery terms and timings
> As previously stated, items are made to order and will require about 7-10 days to create.
> All Items ship from SINGAPORE and will take about 10-16 WORKING DAYS (up to 3 weeks) to international locations. Please note that delivery timing will vary based on location, customs rules and environmental factors such as snow and floods etc.
------ Shipping Address
We ship to the address provided to ETSY and not to PayPal. Please ensure that your address is updated or contact us within 24 hoursnto make a change
------- Shipping Services and Upgrades:
> All mail will be sent out Via our local postal service, SingPost.
> All items are sent by NORMAL mail by default (no tracking)
> A registered mail upgrade (track and trace) is available for an additional $2.50, just send Us a convo and we will send you a seperate invoice.
> If you wish to have the receipient sign for it on arrival, an additional $1 charge will be imposed. (These are optional services provided by the post office and not by us) Just let us know by dropping us a convo. Click "contact" under our username!
> Orders above $40 will receive complimentary registered mail.
------- International Custom Tax and Checks
> Please note that some countries impose tax duties for purchases Over a certain amount. This fee is your responsibility and we are not responsible for any additional fees or taxes associated with the shipping.
> Customs checks may be randomly done or may have stricter rules depending on each country. If you are purchasing something, please ensure that they meet your respective country requirements. We are not liable for any packages detained by customs.
Additional policies and FAQs
We love taking custom orders but we don't always have the time. Do send us a message thougn , to see if we can work something out. If you see something you like but would like a little tweaking, we would be happy to accommodate.
We now accept wholesale on selected items, contact us with the item and quantity for a quote. We do not however take consignments.
you've got this far, kudos for sitting through the boring stuff zzzZZZZZZ now go check out our shop :D