SKillustrate

Custom Cubed Hand Illustrated Keepsake Boxes

Ventnor, United Kingdom 1494 Sales On Etsy since 2015

5 out of 5 stars (378)

SKillustrate

Custom Cubed Hand Illustrated Keepsake Boxes

Ventnor, United Kingdom | 1494 Sales

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Custom Cubed

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Custom Cubed

Announcement    Please note..
.. I have a 4-6 Week Process Time on orders at the moment. Thank you so much for your patience and custom.

Please have a good browse of my shop and any questions just drop me a message. More than happy to assist with design and personalisation alterations to make your order SUPER special! ❤️

Announcement

Last updated on Aug 18, 2019

Please note..
.. I have a 4-6 Week Process Time on orders at the moment. Thank you so much for your patience and custom.

Please have a good browse of my shop and any questions just drop me a message. More than happy to assist with design and personalisation alterations to make your order SUPER special! ❤️

Reviews

Average item review
5 out of 5 stars
(378)
See reviews that mention:
quality 26 shipping 59 customer service 79

About SKillustrate

Sales 1,494
On Etsy since 2015

Where can you get practical, personal, bespoke gifts? HERE! At Custom Cubed ❤️

I studied Fine Art at Goldsmiths College, University of London. Doodled to the extreme and Graduated in 2006.

I lost my parents at a young age and have held onto the most insignificant but actually significant little mementoes.

I reached the time in life where everyone is getting married. I needed cool gifts.

I reached the time in life where everyone is having babies. I needed cool gifts.

All these paths crossed and I began Illustrating Keepsake Boxes.

That's the short story anyway!

❤️
Sarah

Around the web

Shop members

  • Custom Cubed

    Owner

Shop policies

Last updated on August 18, 2019
Thank you for visiting and HI! Custom Cubed is my small business
where I hand illustrate Keepsake Boxes.
I always struggled to find something different and special (but also useful!) for gifts, especially for weddings, new baby's and special bithdays. So Custom Cubed was born!
*Process time is 4-6 weeks currently*

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I cannot except refunds or exchanges I'm afraid as each order is made to order and personalised. Cancellations are not available more than 24 hours after order. However if you are not satisfied with your purchase please contact me and I will do my best to help.

In the case of non-delivery- after 28 working days has passed an item will be classed as undelivered and an exchange or refund can be arranged.

If the item arrives damaged in transit send me photos of the packaging and item so I can open a claim with the postal service.

The customer is responsible for providing the correct address and as such I can take no responsibility for the wrong address being entered.
Payment
If you are a new Etsy Customer and would like to make a purchase, click the green 'Add to Cart' button in the upper right hand corner of the screen next to the item picture, and you will be asked to sign up for a FREE account. Continue to add items to your shopping cart and then pay.

If Payment is via paypal please note if you do not have paypal -You do not need a PayPal Account to pay for your items through PayPal..

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

I also accept credit cards and Etsy gift Cards.

I will send your order only after recieving cleared payment. I aim to post within 4-6 weeks after payment at the moment.

If you have any problems with payment please don't hesitate to contact me.

All customers are responsible for their own tax/duty that is relevant to incoming goods in their country. Some countries require me to state the cost of goods on the package.
Shipping
Process time is 4-6 weeks at the moment before shipping.


The boxes are sent fully assembled, packaged in bubblewrap and packaged in specially made corrugated cardboard boxes.
I use Royal Mail first class service in the UK I also offer an upgrade to tracked and signed. International Standard everywhere else and offer an upgrade to International Tracked & Signed if required. (Or just Tracked OR Signed depending on specific county).
I will be automatically shipping to buyers Etsy address unless otherwise advised.


International orders *usually* take around 7-10 business days worldwide and 3-5 business days to Europe after dispatch to arrive but can be 10-14 business days. Please allow four weeks for delivery as overseas postage companies and customs may delay arrival of your order and are totally out of my control.

***(Please note, shipping times around Holiday's and customs delays are completely out of my control and can be much longer than usual)***
Additional policies and FAQs
For any more detailed/ bespoke commissions and or mulitple orders you may request a proof, there may be a longer dispatch time and payment is required in advance.
Privacy
Privacy policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order box, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time periods: 6 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Sarah Kinsey, am the data controller of your personal information. If you have any questions or concerns, you may contact me at customcubed [!at] gmail.com