skyemyst

Sandalee

Chelmsford, Massachusetts 7 Sales On Etsy since 2011

0 out of 5 stars (4)

skyemyst

Sandalee

Chelmsford, Massachusetts | 7 Sales

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Sandra Clinton

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Sandra Clinton

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Shop policies

Last updated on October 1, 2013
I take pride in bringing you fine quality hand crafted jewelry! Please contact me if you would like to request information on custom orders, or if you have any questions, regarding the item currently for sale.

Accepted payment methods

  • Money Order
Returns and exchanges
* Your satisfaction is very important to us. If you are not 100% satisfied for any reason please contact us and we will do our best to make you happy.
*If you are unhappy with your purchase simply return the unworn item in it's original package. Please include a note as to the reason for the return.
* Shipping costs will not be refunded.
* All jewelry is 100% Guaranteed for a period of six (6) months against manufacture defect and will be repaired or replaced where necessary.
*Warranty does not include Items that are damaged due to abuse or neglect (including tarnish or improper cleaning methods).

Please do not hesitate to contact me if you need an extension with the refund policy, for example if the item is a gift. Extensions for refunds and exchanges must be requested at the time of ordering.
Payment
We accept PayPal as our preferred method of payment. An account is not required to pay by check, debit or credit card through PayPal. Payment in full must be received and cleared before orders are filled or shipped. If you pay by Postal Money Order, please send payment within 7 days. If paying by echeck or money order, item will be held until payment clears.
Shipping
Items will normally be shipped within 2 business days of purchase. Please allow 5 days for custom orders to be made, then an additional 2 to 5 days shipping via first class USPS within the continental United States. (Expedited shipping is possible but can be very costly. If you require this, please convo me for details.)

Shipping costs for the highest price item will apply with combined item rates for each additional item.

SHIPPING: Our shipping prices include insurance.

INTERNATIONAL ORDERS:
Each country has different requirements and restrictions for shipping jewelry and some countries won't accept packages containing jewelry unless very specific requirements are met. These requirements can mean more expensive shipping to your country. If you want a package sent to you please contact me first and give me your full address. I will find out what procedure your country entails and let you know what it will cost to ship to your country. Many countries also impose fees such as taxes or duties. It is the buyer’s responsibility to determine what these fees will be and pay them. We are in no way accountable for any fees. In many cases international shipping can take several weeks for actual delivery. Also please be aware that I will retain any tracking or delivery confirmation number, but I WILL NOT REPLACE ITEMS THAT ARE LOST OR DAMAGED DURING SHIPMENT FOR ANY REASON. I strongly suggest selecting a shipping method, like Priority International, that includes indemnity coverage. You may also wish to purchase additional insurance. These methods can be costly but they are the only way I know to protect any investment. If you don't agree with these terms, please do not choose to purchase."
Additional policies and FAQs
Properly cared for jewelry made from precious metals will last for generations to come. Please keep delicate items in their own box or in a sealed plastic bag, away from heavy pieces that could damage them. Use the correct cleaning products to care for each piece. If you would like specific care instructions, please contact me.