slcaldwell225

Penelope PickleBottoms is going GREEN!

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Stephanie Toole

Contact shop owner

Stephanie Toole

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Shop policies

Last updated on August 1, 2011
Penelope PicklBottoms is a home-based business started in November, 2006. Our specialties include hats, custom OOAK clothing and other accessories, mostly made from recycled t-shirts! All of our products are handcrafted by me in our smoke free home, (we do have a Shi-Poo, but she has her own clothes and bows, so I promise she won‘t wear yours!). Please read all policies before purchasing, and feel free to contact me with any questions or concerns you may have.

Accepted payment methods

Paypal
Returns and exchanges
Custom orders are non-refundable. Same applies to my pre-sized items. On occasion, I will make exchanges or issue gift certificate. With exchanges, all items must be returned to me in its original, unworn condition within a reasonable amount of time, before a new item is made and shipped. Shipping charges will not be refunded.

Customer service is very important to me, I will make every effort to work with you on any issues you may have. Please contact me if there are any questions at all.. I want all of my customers to be 100% satisfied with their product as well as their shopping experience.
Payment
PayPal is always preferred, but I will accept Money Orders or Credit cards by phone, contact for details. Shipping will take place when payment is received. Please note ** if paying with PayPal, I will ship to addresses on PayPal invoices, please make sure any address changes are corrected prior to purchasing. If paying with PayPal for multiple orders, please contact me for a combined invoice. If you have any questions regarding these policies, please do not hesitate to contact me.
Shipping
Ready to ship items will be mailed within 1-3 business days from date of payment. Custom orders, may take 5-7 business days from date of payment. Please remember I am a Mom too, so contact me prior to purchasing if you have any questions, or need a rush order.

I do ship internationally. Insurance is always an option. I will not be responsible for lost pkgs if no insurance is purchased. Please convo me to ask for shipping estimates prior to purchase. I will combine shipping for multiple orders.
Additional policies and FAQs
If you are purchasing and are unsure of the sizing, gift certificates are always available.

Custom orders are always welcome and enjoyed! Please convoy me for a shipping time-frame for custom orders.

Please verify sizing on all custom clothing orders before payment.

I would love to know how you like your Penelope PickleBottoms purchase!! Feedback is greatly appreciated on any purchase you make from me. If you have questions on how to leave me feedback, please do not hesitate to contact me.
Thanks for stopping by. Come back often. Stephanie