DOMESTIC (CANADA):
Standard shipping within Canada is UNTRACKED unless it is for heavier/bulkier items.

US/INTERNATIONAL:
Shipping to the U.S. is via USPS First Class Package, which is tracked.
International shipping is usually via USPS, APC or Asendia, which are all tracked.

*Once I hand over your package to the post office, I am no longer in control of the rest of the process. I am not liable for lost/damaged packages. Please understand that postal services may sometimes experience delays. Please also note the current delays due to COVID-19!*

Germany’s Packaging Act VerpackG imposes requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

SLEEPYDAZE is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE2700192785767. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.

Refunds will not be issued for digital products.