Announcement **Current production time of custom items is 8-10 business days and 2-3 days shipping. All products are handmade in a clean smoke free, pet free environment. Please let me know if you need it sooner and I will try and work with you! Thanks!
**Current production time of custom items is 8-10 business days and 2-3 days shipping. All products are handmade in a clean smoke free, pet free environment. Please let me know if you need it sooner and I will try and work with you! Thanks!
Please read all of our store policies prior to purchasing, when you purchase you are agreeing to the terms mentioned in these policies. We do reserve the right to cancel an order, see below for more details.
Accepted payment methods
All work unless stated is custom made when you purchase the item(s) will be made within our current turnaround times stated in the store front. Once your item has shipped please allow time for delivery.
I can not be responsible for items that are lost or damaged on route if insurance is not purchased I highly recommend purchasing insurance.
If an item is returned due to wrong address stated in your ETSY PURCHASE, I will send you a paypal invoice for the shipping amount to re-ship the item please be sure to have an accurate address in ETSY PURCHASE to avoid delays in shipments or addtl charges.
Refunds and Exchanges
If you change your mind on a design already purchased and we have not made your product then we will be more than willing to process a change, if we have made your custom order then no refunds or exchanges can be processed due to that item being made specifically for you.
PRIOR TO PURCHASE, .PLEASE READ CAREFULLY WE DO NOT ACCEPT ANY RETURNS. WE STAND BEHIND THE QUALITY AND WORK
Please convo or send us an e-mail for additional information before returning items
Additional policies and FAQs
We reserve the right to cancel ANY order in cases of inaccurate information, out of stock of supplies, inability to meet a deadline and other reasons not stated, if a order is cancelled you will be notified within 1 bus day and a refund processed on your payment.
Please know that some/all products are constructed with small pieces of embellishments that can cause choking or other hazards. We recommend that children should be supervised by an adult while using these products. We cannot be held responsible for any injuries related to these products.