SmallbagBigheart

Handmade purses and tote bags by Grace and Firefly

London, United Kingdom | 63 Sales

SmallbagBigheart

Handmade purses and tote bags by Grace and Firefly

London, United Kingdom 63 Sales On Etsy since 2009

0 out of 5 stars
(44)

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SmallbagBigheart

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quality 5 shipping 10 customer service 11
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Shop policies

Last updated on February 8, 2011
Welcome to my Etsy shop. I sell handmade bags and crochet accessories. Please read my shop policies and item description (especially the sizes) carefully before the purchase. For button jewellery and fine silver jewellery, please visit my other Etsy shop
http://smallbuttonbigheart.etsy.com
Thanks for passing by. :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
All items are carefully handmade, checked and packed prior dispatch. If you are not completely satisfied with your purchase I will offer a refund or exchange if the item is in unused and in new condition. Please contact me within 3 days of receiving the goods and return the item within 7 days. Buyers are responsible for the return postage. Please keep a record of delivery as I will only issue the refund (minus postage) through PayPal once receiving the goods.

Please contact me if the items haven't arrived within 2 weeks after dispatching.
Payment
Please pay for any purchased items through PayPal within 3 days. If you have any problems with the payment, please let me know. Any unpaid items will be re-listed and the sale will be cancelled. Buyers are responsible for custom charges or taxes where applicable.
Shipping
I will post items within 2 working days after receiving payment or clearance of E-cheques. Items will be delivered by Royal Mail first class in the UK and air mail for international shipping. It takes 2-3 working days for items to arrive in the UK and 7 working days for delivery outside the UK. However, international shipping might take a little bit longer depending on local customs and postal service.

If you would like to upgrade the postal method to recorded delivery (signature on the delivery) or add insurance, please message me, I will send you an invoice for the extra cost. Buyers are responsible for the custom charges or taxes where applicable.
Additional policies and FAQs
If you can't see exactly what you like I do make custom orders, please message me with your request.