smallbird

handcrafted jewelry

Rochester, New York
566 Sales | 5 out of 5 stars

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Buyers bought gifts from this shop and gave them 5-star reviews!

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566 Sales
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smallbird

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smallbird

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Average item review
5 out of 5 stars
(304)
See reviews that mention:
quality 15 shipping 66 customer service 35

Shop policies

Last updated on February 7, 2011
::PRICING & MATERIALS::
Since my supplies come from a variety of sources, each piece is priced individually to reflect the cost of materials and the time invested in each piece.

::CARING FOR YOUR JEWELRY::
I use both sterling and fine silver in my jewelry. Fine silver is 99.9% pure silver, which means that it is a softer metal. Be gentle with your fine silver pieces! :)

Remove jewelry when swimming, bathing, washing hands, using cleaning supplies, etc.

With normal wear and exposure to air, both sterling and fine silver will eventually tarnish. To prevent oxidation, jewelry can be kept in the zip-loc bag in which it arrives. If and when tarnish does develop, your jewelry can simply be cleaned with a silver polish cloth!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I do hope that you love your Small Bird jewelry. If you are unhappy with your item for some reason, please contact me within 3 days of receiving your order so that I can work something out with you! There may be an additional fee if you want to exchange a ring made to size. To prevent this, please be sure of your ring size before you order! This chart may be helpful:
http://pages.ebay.com/buy/guides/ring-sizing-guide/#1
Payment
Payment must be made through PayPal within 3 days of placing your order. If payment is not made within 3 days, the transaction may be canceled.
Shipping
I do combine shipping! Check individual listings for combined shipping costs.

Most items ship within 1-2 business days of payment, unless otherwise noted in the item description. All items are shipped in protective bubble mailers via USPS First Class Mail.

For orders shipping within the United States: All items include tracking (via PayPal) and items that are over $35.00 also include insurance.

For orders shipping outside the US:
Items over $45.00 will be sent via Registered Mail, so you will notice that shipping costs are higher for these pieces. Please be aware that the buyer is also responsible for any customs fees they may incur.

Orders will be shipped to the address you have listed with PayPal. Please let me know if you need the item shipped to a different address. If the item is being shipped as a gift, please let me know and I will make sure that the price does not appear in the packing slip!
Additional policies and FAQs
If you have any other questions, please use the "contact smallbird" link on the sidebar or e-mail me at smallbirdart [!at] gmail.com.

Thank you for supporting handmade!