I require payment in full before I can begin on custom orders.

I am happy to accept payments in installments, just contact me!

If you'd like to pay by mail, please contact me before purchase to make arrangements.

Please note the current turnaround time before ordering! Please contact me BEFORE ORDERING if you have questions or need your order by a certain date.

CURRENT TURN AROUND TIMES:
-Clothing: 6-8 weeks
-Accessories: 1 week
-One of a kind: 1-4 days

Most sewing patterns are available for immediate download after purchase- you should receive an email from Etsy notifying you that your files is available for download.

Sewing patterns that are not listed as instant download will be emailed to your Paypal address 12-48 hours after payment is received.

IF YOU ARE IN THE US: Most items are automatically shipped Priority (2-3 days), but I am more than happy to ship First Class, just contact me before paying.

IF YOU ARE OUTSIDE OF THE US: Items are shipped via First Class International by default. FCI generally takes 1-2 weeks, but sometimes takes much longer. Please contact me for Priority Shipping information if you need your order by a certain date.

If you would like to purchase insurance for your order, please let me know before you pay!
INTERNATIONAL INSURANCE IS AVAILABLE!

All of my items are handmade with care and described as thoroughly as possible.
I have the utmost confidence that you will be 100% satisfied with your item.

If you have a problem with your item or think I've made a mistake, please email me with your concerns within 7 days of receiving your order.

If you choose one of the STANDARD listed sizes for my clothing, you may return it for store credit, provided you contact me within 7 days and the item is returned unworn, unwashed, and undamaged. (The same goes for accessories and items from the "one of a kind" section of my shop.)

If you opt to customize an order in any way- be it custom sizing, alternate fabric, etc. I am not able to accept returns, though I may be able to do alterations for an additional fee. Please contact me within 7 days of receiving your order to discuss such an alteration.

Rush fees are non-refundable.

If you need to cancel an order, please do so in a timely manner. If materials have already been purchased for your order, your refund will be minus the cost of supplies.

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SEWING PATTERNS: Due to the nature of downloadable patterns and templates, all sales are final. Patterns may not be refunded or exchanged.

Please please PLEASE make sure to save a copy of your patterns and templates to an external hard drive or cloud drive. You could even just email the pattern to yourself as an attachment. That way, in the event of a computer virus, crash, etc, you will always have a safe copy of your patterns.

In the event that you lose the pattern and do not have a back-up, please contact me, and I should be able to send you a new copy. I will do this once- and only once. So let me reiterate the importance of backing up your pattern files!

GARMENT CARE: I recommend hand washing and laying flat to dry, unless I've included a care card that says otherwise. This will ensure the longest, happiest life of your Smarment.

I use a lot of specialty fabrics and delicate trims (not to mention the hook and eyes and things that will snag), and they really needed to be treated gently. Even the "gentle" cycle on the machine is not recommended.

If you insist of machine washing (at your own risk!), I recommend putting the item inside a sweater bag or pillowcase first.

I can not stress enough how important it is to measure either yourself or a clothing item that fits you well before ordering.

For more information on how to measure yourself, please see: http://smarmyclothes.com/sizing/