smashing

my goal is to make sure you are totally pleased with your purchase. i will work with you until your smile is visible from space.
returns will only be accepted on a case by case basis and may be subject to a 25% restocking fee. shipping charges are not generally refunded. exchanges are welcome. thank you for understanding :)

--ohio residents will be automatically charged state sales tax when you check out through paypal--

i accept credit card payments using paypal and propay. to use your credit card online, just follow the check out steps using the shopping cart. if you prefer not to use your credit card online, i can accept your credit card information over the phone. send me a conversation through etsy or email me at smashing at cox.net with your phone number.

** all items sold through smashing.etsy.com are sold to be worn as made and for personal use. they are not intended to be re-sold or re-used in another design without my express written permission. it would make me sad if those things happened without my consent. **

*****if your etsy address and paypal address do not match, i will not ship until i confirm the correct address with you *****

INTERNATIONAL ORDERS-i am changing my shipping method for international orders to International Priority. this will provide faster delivery in a sturdy mailing box. the listings reflect the correct shipping costs, but the descriptions may still read that i ship First Class. please bear with me while i edit all of the listings, thanks :)


shipping timeframes:
U.S. & INTERNATIONAL ORDERS-as soon as your order is paid, it will be sent out within 72 hours (often sooner).

within the u.s. shipping is by usps 2-3 day priority mail with delivery confirmation and tracking.
*international orders are now shipped by usps 6-10 day priority international mail. these orders do not have tracking information. the recipient is responsible for any tariffs or duties. international orders are out of my control once i send them. expedited services are available, please contact me for faster international shipping options and prices.

wholesale inquiries are welcomed, please see my website http://smashingsays.com for more information and to apply for wholesale consideration. to request a line sheet please email me: k at smashingsays dot com

♥gift wrapping

all jewelry items you purchase will come in a decorated gift box. i love to personalize gift boxes: if you are giving a gift, leave a note in the "notes to seller" box at checkout with the first initial of the gift recipient. there is no additional charge for gift box personalization.

♥size alterations/adjustments

all jewelry in the shop can be altered, often for no charge.
please contact me for more specific info since it varies from piece to piece.

♥custom orders/changes

i would love love love to make something for you just the way you want it. whether that means starting from scratch, remaking a sold item or tweaking an existing item in the shop. custom orders are usually ready fairly quickly. contact me by convo or email (smashing AT cox DOT net) to get a cost and timeframe estimate. we'll make something smashing!

♥repairs

there is no charge for repairs on jewelry you purchase from smashing if an unfortunate event happens to your jewelry during normal wear, just mail it back to me. please keep the "during normal wear" part in mind :) jewelry that was damaged or broken in any other way can still be repaired but charges will apply.