hannahozretich on Mar 31, 2015
Thanks for the fabric! It made the perfect little dress for my daughter!
smlabelle on Mar 3, 2015
Very happy with our new fabric storage bucket. Well made and will get a lot of use. Always happy with my Smidgebox purchases. Thanks for the super fast shipping and for packaging my purchase with care.
smlabelle on Mar 3, 2015
My toddler adores his new apron and play potholder! Beautifully made with lovely fabric. Always happy with my Smidgebox purchases. Thanks for the super fast shipping and for packaging my purchase with care.
Bess Callard on Jan 4, 2014
Beautifully made and so practical! I love it, and so does my son :)
Shopping locally? If you are in the Victoria area, convo me prior to purchase to save on shipping! I'm sure we can arrange a mutually agreeable spot to meet :)
If you require shipping within the greater victoria area, please ask ahead, often the rates are less than those posted for canada.
I appreciate your positive feedback. Please, if you have any concerns, feel free to contact me.
Accepted payment methods
I can accept payments by Visa or Mastercard VIA PAYPAL. You do not need a PayPal account.
1.) when making your purchase on Etsy, click the PayPal option during checkout.
2.) Once order is submitted, click the "Pay Now" button
3.) This takes you to a separate PayPal window On the left you will see in bold text "Don't have a PayPal Account?"
4.) Click this option, and you can pay with a credit card without having to sign up for PayPal.
For custom orders, please allow up to 14 days for making before shipment. Contact me if you are on a tighter schedule and we may be able to arrange for faster completion.
I ship via Canada Post. Shipping times will vary depending on your location, please read the following for a general idea of delivery times. Note, these are not guaranteed, but rather are the guidelines set by Canada Post. These are based on the shipping prices quoted in my shop.
Domestic shipping time [canada + us] is quoted to arrive in 4-12 business days.
International shipping time [everywhere outside north america] is expected to arrive in 1-4 weeks.
These rates DO NOT include tracking. Faster shipping and tracking are available. Please convo me for an updated quote if you would like either of these options.
If you have time to spare and would like to save on shipping, there is one less-expensive option [ground service]. Let me know if you are interested in that.
I cannot be held responsible for slower shipping times. It is simply out of my control!
Canada Post opens an inquiry on lost packages after 90 business days. I cannot be held responsible for a package that gets lost without the extra tracking option. If there is a delay with your package, please contact me and I will do my best to assist you.
Refunds and Exchanges
Due to the personalized nature of custom orders, they are always final sale.
If there is a specific problem with a product you receive, please contact me as soon as possible and we can work out an arrangement. I always take care to package my products carefully. I can not refund shipping costs.
Please note, if we work out an agreement for an exchange, that exchanges will not be accepted after 30 days from the date of purchase.
Additional policies and FAQs
I am happy to work with you to create custom items. Some of the fabrics you see in ready-made items may not be available for custom orders.
As I am a small operation, I purchase my fabric in small quantities.
Depending on fabric availability, I may not have access to all the styles and colours as seen in pre-made or sold items in my shop. I will happily work with you to choose fabrics that suit your style, and will do my best to source a fabric that you've seen. Just convo me for more info!
All of my products and materials are made and stored in a smoke-free, pet-free home.
Thanks so much!