ByLucianaM

Design Goods

884 Sales

ByLucianaM

Design Goods

884 Sales On Etsy since 2012

0 out of 5 stars
(134)

Announcement   www.byLUCIANA.com

Announcement

Last updated on Jan 15, 2016

www.byLUCIANA.com

Luciana Martinez

Contact shop owner

Luciana Martinez

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About

Shop members

  • Luciana

    Owner

Shop policies

Last updated on March 21, 2014

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Shipping
- All items will be shipped with tracking numbers, through USPS.

- CUSTOM ORDERS will take up to 5 days to make. Regular orders will be shipped in 2-3 days.

- If you wish to have an item shipped any way other than standard USPS please contact me.

- Items are packaged in thick envelopes, protected with a plastic sleeve. If you receive damaged goods please contact me. I am not responsible for damages from shipping.

-PLEASE NOTE: After your package is shipped, I have absolutly no control on it. I can't be responsable if your package doesn't get to your door in time for a special birthday or holiday.
Refunds and Exchanges
- I do my best to create items to your specifications and that you love. If an item is not satisfactory and you feel it is not what you ordered please contact me immediately. I would like to get superior results and make you happy rather than issue refunds!

- If the item is damage during transport, please contact me within 5 days of receiving the item. Take a picture of the PACKAGE AND THE ITEM an send me the pictures right away. You can then decide if you want me to make you another piece or get a refund. You will be responsible for return shipping and the item must be in it's original condition.

- Custom orders are not available for refund or exchange.

PLEASE NOTE: all refunds doesn't include shipping cost.
Additional policies and FAQs
I do wholesales. Please send me a msn me for details.

Feel free to contact me with any question about my shop policies or any other question, love to chat :)