smiletee's Shop Policies
Welcome to Smile Tee!
My goal is to design and make items that make you smile.
I supply hand screen print Tshirt with designs inspired by nature and everyday life.
I hope you enjoy shopping in my shop.
I only accept Paypal.
You can pay by credit card or bank account through Paypal.
If you are new to Etsy, please check this article about how place order:
I print, pack and ship within 1-3 business days of receiving payment.
I will mark it as shipped few days later than it actually shipped, and send a message to you while I got valid tracking number from my courier.
I ship via Registered Air Mail from Shanghai to all around the world. It is cheaper but take little bit long time. If you would like to make any other shipping arrangements and accept the charge, please let me know.
The shipping charge is not including tax.
Registered Air Mail delivery time: ( not a guarantee )
USA: 1.5-3 weeks.
UK: 2-4 weeks
Germany: 2-4 weeks.
Canada: 2-4 weeks.
Australia/New Zealand: 2-4 weeks.
Europe: 2-4 weeks.
Asia: 2-4 weeks.
If you can't track your order, please send me a message.
Most times it is because it can't track on Etsy directly, does not means lost mail or miss shipping.
Refunds and Exchanges
Please contact me before exchange or return.
I will gladly exchange any item you purchased in 10 days when you received.The item should not be washed, worn or damaged.
You can return item and receive refund (not including shipping cost), within 10 days of receiving item. The item should not be washed, worn or damaged.
Shipping cost of return or exchange is at buyer expense.
Custom order would not refund or exchange.
Additional Policies and FAQs
I am warmly welcome wholesale, please contact me for quotation.
Last Updated February 27, 2015