SmithCoCreationsLLC

Hand crafted wood letters, signs, & lighted marquees.

Indianapolis, Indiana | 452 Sales

SmithCoCreationsLLC

Hand crafted wood letters, signs, & lighted marquees.

Indianapolis, Indiana 452 Sales On Etsy since 2015

5 out of 5 stars (61)

Announcement   We've done a little re-branding! Our new name is Smith & Co Creations LLC. You can still expect the same great craftsmanship and customer service, only with a new name. :)

Need a letter to ship immediately? Check out our current stock of ready to ship letters; they're on sale!


"You crown the year with a bountiful harvest; even the hard pathways overflow with abundance." Psalm 65:11

Announcement

Last updated on Nov 16, 2018

We've done a little re-branding! Our new name is Smith & Co Creations LLC. You can still expect the same great craftsmanship and customer service, only with a new name. :)

Need a letter to ship immediately? Check out our current stock of ready to ship letters; they're on sale!


"You crown the year with a bountiful harvest; even the hard pathways overflow with abundance." Psalm 65:11

Keenyn and Erin Smith

Contact shop owner

Keenyn and Erin Smith

View all 36 items

Reviews

Average item review
5 out of 5 stars
(61)
See reviews that mention:
quality 14 shipping 10 customer service 8
View all 61 reviews

About

Building hand crafted rustic letters and signs for your home, business, event, landscape, and more!

My husband and I have been building beautiful decor from new and reclaimed wood since 2014. It quickly evolved into a full blown business by 2015. We feel blessed to have the opportunity to work side by side and collaborate with so many creative buyers! We also juggle a full time home contracting business and raise two charming little ones. None of it feels like work to us, more like managing the Lord's blessings. Thanks for stopping by our shop!

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Shop policies

More information

Last updated on Nov 6, 2018
Frequently asked questions
Sizing details

Each letter is designed, cut, built to order and made by hand. The width of each letter will depend on the letter itself. For example, I's are much more narrow than W's. We offer many sized letters ranging from 10" - 72" however, we can customize any order to your specifications. If you need letters larger than 72" - we can do that! Please contact us to discuss your preferences so we can provide you with an accurate quote.

Care instructions

The wood that is used on our items is reclaimed; aka - old, weathered wood. This wood has been sitting out in the elements for long periods of time. Technically, you do not need to seal our products as they only gain more character when exposed. However, it is advised that you seal your order to maintain its current character or to avoid further seasoning. If you order an item that has been painted, we do advise regular sealing to maintain its color and quality.

Order Cancellation

We can accept cancellations made within 3 days of placed order. Please note, each item is hand made to order, therefore there is a 10% non-refundable fee for cancellations to cover materials used on your order.

Returns

We work very had to build you the best custom piece at the best price possible. However, if you are not satisfied with your purchase please contact us within 24 hrs of receipt.
Any product you return must be in the same condition it was received, in the original packaging, and shipped back within 7 days of receipt. Tracking info will need to be provided to us. A 20% restocking fee will be withheld from your refund and all postage is non-refundable. If items are returned damaged, there will be an additional fee relative to the extent of the damage.
Contact us within 24 hrs of receipt if your items are damaged in transit. Defective goods will be repaired or replaced, and we will work with the shipping company to cover any costs as a result.

Wholesale availability

Yes, We currently offer modest wholesale rates to anyone who would like to sell our items in their own little shop! Please contact us to discuss your needs and pricing.

Rush Options

We understand that sometimes you just can't wait the normal processing time for your order. Rush options are available for an additional fee. Our rush fee is $20 per item, for every week that we shave off your wait time. If a rush is needed, please contact us to see if we can squeeze your order in at a sooner date.
Please note that rush fees are non-refundable if order ships by the agreed upon date. Smith & Co Creations is not responsible for lost, late, or stolen packages while in transit.

Expedited and overnight shipping options are also available at checkout as well for at an additional rate.

Undeliverable Orders

In the event that an item(s) is returned to Smith & Co Creations as "undeliverable" due to incorrect address or customer refusal we will contact you upon receipt of the returned item to arrange shipment to an alternate address. Reshipment costs are at the expense of the buyer, so please carefully review your shipping address before purchasing.
Returned items will held for a maximum of 14 days from the time of receipt. All custom built sales are final.