SmittenPolish

1. I wrap all my polishes securely in bubble wrap and either a bubble mailer or box, depending on the size of the order. If a polish breaks in transit, please contact me within 48 hours with a photo of the broken polish. I will happily refund the cost or replace the polish in that case. No refunds will be given for lost or stolen packages.

2. If you're anything like most lacquerheads (including me!) you probably have a bunch of other polishes waiting to be worn, but please try to rotate these into your wear schedule as early as you can to make sure that you're happy with them. Any formula or customer services issues need to be handled within 90 days of the original sale.

3. I do test all of my glitters and other ingredients, but I can't guarantee the integrity of the product if anything is added to the polishes, such as thinner or acetone. (Yes, some people use acetone to thin their polishes!) I have used thinner in my own polishes without incident, but I can't test every thinner on the market with every single polish.

I accept PayPal and direct checkout.

I am currently shipping worldwide.

All packages are shipped via US Postal Service. For shipping within the US, I do include delivery confirmation.

While I am happy to offer international shipping, there is unfortunately no cost effective way to track international packages. For this reason international shipping is buyer beware, and I will not be able to replace or refund packages that do not arrive at their destination. If you would like a photo of the customs form and postal receipt to prove that the package was sent to the correct address please notify me via convo when you make your order.

I strive to ship all packages within 5 to 7 business days, and I will advise via e-mail or Etsy convo if there will be a delay.


IMPORTANT: Please be sure that you're happy with your purchase before completing your order. I can't combine or refund shipping. Thank you!

NOTE: By default, I ship to the address on record with PayPal. If you need your package shipped to a different address, please advise me ASAP after completing your order. Thank you!

All polishes are mixed in small batches. I do my very best to make my polishes consistent across batches, but you should expect some variation from batch to batch. I also do my best to present accurate photographs of my polishes, but please know that differences in monitor calibrations can lead to the polishes looking slightly different in person than they do on your computer screen.

Please note that some glitters and pigments do tend to sink, even though I use suspension base. If they sink, a good shake is normally all that's needed to get the glitters mixed back in properly before polishing. =)

All my polishes are full size 15ml / 0.50 oz bottles. Each bottle of polish includes two stainless steel mixing balls.

The ingredients of the lacquer base I use are as follows:

DBP FREE
Toluene FREE
Formaldehyde FREE

INGREDIENTS: Nitrocelluose, Ethyl Acetate, Butyl Acetate, Succinic Acid, Alkyd Resin, Sucrosse Acetate, Isobutyrate, Isopropyl Alcohol, di-Camphor, Stearalkonium Hectorite, 2,4 Hihydroxy Benzophenone