SmittenPolish is taking a short break
Shop policies
All polishes are hand mixed by me. They consist of lacquer base, glitters and other pigments. All of my polishes are 3-free.
I LOVE color, and it seems that I constantly have ideas for new color combinations swirling in my head. I plan to update my line frequently, so please check back often for new additions!
Accepted payment methods
Returns and exchanges
2. If you're anything like most lacquerheads (including me!) you probably have a bunch of other polishes waiting to be worn, but please try to rotate these into your wear schedule as early as you can to make sure that you're happy with them. Any formula or customer services issues need to be handled within 90 days of the original sale.
3. I do test all of my glitters and other ingredients, but I can't guarantee the integrity of the product if anything is added to the polishes, such as thinner or acetone. (Yes, some people use acetone to thin their polishes!) I have used thinner in my own polishes without incident, but I can't test every thinner on the market with every single polish.
Payment
Shipping
All packages are shipped via US Postal Service. For shipping within the US, I do include delivery confirmation.
While I am happy to offer international shipping, there is unfortunately no cost effective way to track international packages. For this reason international shipping is buyer beware, and I will not be able to replace or refund packages that do not arrive at their destination. If you would like a photo of the customs form and postal receipt to prove that the package was sent to the correct address please notify me via convo when you make your order.
I strive to ship all packages within 5 to 7 business days, and I will advise via e-mail or Etsy convo if there will be a delay.
IMPORTANT: Please be sure that you're happy with your purchase before completing your order. I can't combine or refund shipping. Thank you!
NOTE: By default, I ship to the address on record with PayPal. If you need your package shipped to a different address, please advise me ASAP after completing your order. Thank you!
Additional policies and FAQs
Please note that some glitters and pigments do tend to sink, even though I use suspension base. If they sink, a good shake is normally all that's needed to get the glitters mixed back in properly before polishing. =)
All my polishes are full size 15ml / 0.50 oz bottles. Each bottle of polish includes two stainless steel mixing balls.
The ingredients of the lacquer base I use are as follows:
DBP FREE
Toluene FREE
Formaldehyde FREE
INGREDIENTS: Nitrocelluose, Ethyl Acetate, Butyl Acetate, Succinic Acid, Alkyd Resin, Sucrosse Acetate, Isobutyrate, Isopropyl Alcohol, di-Camphor, Stearalkonium Hectorite, 2,4 Hihydroxy Benzophenone