SMLcraftycouple

| artists | crafters | designers | wood workers |

Phoenixville, Pennsylvania · 689 Sales

SMLcraftycouple

| artists | crafters | designers | wood workers |

Phoenixville, Pennsylvania 689 Sales On Etsy since 2015

5 out of 5 stars
(242)

SMLcraftycouple is taking a short break

Loading

Note from shop owner Thanks for stopping by! Our shop is currently on vacation until further notice as we get caught up on orders, and update our inventory. If you have any issues or concerns, please do not hesitate to email us directly!

smlcraftycouple [!at] gmail.com

Note from shop owner

Last updated on Oct 7, 2017

Thanks for stopping by! Our shop is currently on vacation until further notice as we get caught up on orders, and update our inventory. If you have any issues or concerns, please do not hesitate to email us directly!

smlcraftycouple [!at] gmail.com

Stephanie and Matt Lauver

Contact shop owner

Stephanie and Matt Lauver

Reviews

Average item review
5 out of 5 stars
(242)
maryegerman1600

maryegerman1600 on Nov 19, 2017

5 out of 5 stars

Really loveddd the picture holder/plaque made for my friends for their wedding. They were super communicative and helpful throughout the whole process, and flexible with the design. Thanks guys!

View all 242 reviews

About

Two Halves of the Same Creative Mind

artists | crafters | designers | wood workers

Every item is handmade with love!
- Since every item is made to order, our current processing time is a minimum of 3 - 4 weeks. Production time depends on the complexity of the product, current workload, and the processes required to make the item.
- Orders can not be cancelled due to shipping or production times. Please message us ahead of placing your order to make sure that we can accommodate your expedited time frame.

- - - - - - - - - - - -

It all starts with a reclaimed piece of wood.
After carefully selecting each board foot, we run all our boards through the planer, joint the edges to make them sharp and square, then we hit the drawing board and design!
(measurements may vary by +/- 0.5")

Each of our projects are designed and developed by the type of wood being used. We love working with Hemlock, Oak, and Cherry wood because it offers beautiful grain pattern variations, and allows for flexibility of finishes. Each item is hand sanded to a smooth finish with 320 grit sand paper, helping to highlight the grains within the wood.

Examples of our wood uses:
Hemlock; Serving Trays, Torched American Flags, Wood Signs, Keepsake Boxes
Oak; Recipe Box, Wooden Napkin Holder, Succulent Planter Boxes
Cherry; Wooden Trivet Trays

Since each item is made to order - some variations may occur.
Each piece will have it's own unique character, wood grain patterns, and knots. small cracks are common with wood, as it continues to dry over time, please know we do not except returns for items in this condition as we do not consider it to be defective or damaged. This is a naturally occurring process, and the main reason why we use wood as our medium!

Nothing leaves our shop without our custom made seal of approval!

- - - - - - - - - - - -

We support our troops! We're proud to say a portion of the proceeds from each order will be donated to Mission22, in loving memory of Sgt. Christopher Holmes.

Mission22 is a veteran based organization bringing awareness to the 22 Veterans that take their lives everyday. To learn more on how to fight the war at home, visit www.mission22.com

- - - - - - - - - - - -

- PA residents are subject to sales tax
- Owner reserves the right to change prices at any time

Shop members

  • Stephanie

    Owner

    |4th year architecture student| |photographer| |artist| |crafter| |designer| "brains"

  • Matthew

    Owner

    |U.S. Army Veteran| |carpenter by profession| |fabricator| |crafter| "muscles"

Shop policies

More information

Last updated on Sep 18, 2017
Frequently asked questions

Can you gift wrap my item?

Yes! Please mention in the memo to seller option at check out if you'd like your item gift wrapped! Please include any message you'd like included with your gift wrapped item in the "memo to seller" option at check out.

- If you'd like us to send the item directly to the recipient, please be sure to use the RECIPIENT'S address for the shipping information at check out.

Do you offer wholesale?

Yes! Please message us with any wholesale inquiries you may have!
All wholesale orders (15 items +) will receive a 10% discount.

- Please allow additional time for wholesale orders. Processing times will vary on quantities, item type, complexity of the project, and current workload.

Can I customize this?

Yes! Customizing and/or personalizing any piece is free and encouraged! Please feel free message us with custom requests so we can work together to create a custom item for you!

Custom orders include but are not limited to;
font style changes, text color changes, size changes, etc.

- All custom orders placed will receive (4) design proofs of their requested change/design.
- No proofs will be provided for an item prior to purchasing.
- Orders can not refunded if customer is unsatisfied with design proofs.

- Due to the nature of the item, custom orders can not be exchanged or returned.

How long will it take for my item to ship?

This depends on the complexity of the product, current workload, and the processes required to make the item. Please review individual listings for specific processing times.

- Current processing time is 3 - 4 weeks minimum.
- For custom orders (size changes, custom designs, custom request items, etc.) please allow a 4 week minimum.
- Some items may require additional processing times. This includes our larger, more detail items which require 4 - 6 weeks.
- Please message us prior to placing your order to make sure we can accommodate your adjusted time frame.

What are my shipping options?

USPS Priority Mail® 1-3 day shipping is our standard method. This method includes $50 insurance.

- USPS First Class® shipping is available for our smaller items. This method does not include insurance.
Upgrading to USPS Priority Mail® is suggested.

- USPS Priority Express Next Day® shipping is available for an additional fee. You can select this upgrade at check-out.

- All shipped items will have a tracking number, and will be marked as shipped within 24 hours of shipment.

- Items marked as "Send Back to Sender" (upon failure to claim,) "Unknown Addressee Unable to FWD" (for incorrect addresses,) and returned to sender will not be valid for refunds. No exceptions.

Can I return or exchange my item?

Yes! Returns or exchange for reasons other than arriving damaged or defective will result in a 15% restocking fee. Returned shipping costs will not be credited to the customer, and initial shipping fees will not be credited to the customer.

- If your order arrives defective or damaged, please contact us within 72 hours.

- Buyers are responsible for return shipping costs when they are returning and/or exchanging an item. If the item is not returned in its ORIGINAL condition, the buyer is responsible for any loss in value.

- We will not accept returns or exchanges beyond 30 days. Please be sure to check your items upon arrival. No exceptions.

- Due to the nature of the item, custom orders can not be exchanged or returned.

Can I cancel my order?

Yes! All orders must be cancelled within 24 of purchase. Orders that are requested to be cancelled outside of the 24 window will not be granted and the order will be fulfilled and shipped as scheduled.

- Orders can not be cancelled due to shipping times or our processing times. No exceptions. Please read the shipping estimated times and processing times provided in each listing PRIOR to purchasing.

- Please message prior to placing your order to make sure that we can accommodate your requested time frame if you need your item sooner than our current processing time.

What are my wood finish options?

We offer the following wood finish options:
Untreated
Golden Pecan
Golden Oak
Cherry
Gunstock
Early American
Provincial
Dark Walnut
Torched
Black Cherry (upon custom request)
Weathered Grey (upon custom request)
White Washed (upon custom request)

What is Mission22?

Mission22 is a Veteran based organization, bringing awareness to the 22 Veterans that take their lives everyday. We donate to this cause to help bring awareness to fighting the war at home against veteran suicide.

- We're proud to say a portion of the proceeds from each order will be donated to Mission22, in loving memory of Sgt. Christopher Holmes.