Smokybunny

If for some reason you are not happy with your purchase, please contact me first. Artworks in original condition without any damage can be returned or exchanged within 14 days of order receipt.

If you wish to return your purchase, please note you are responsible for all fees, taxes, and duties/custom charges associated with shipping to their respective countries. Shipping fees will not be refunded, and return shipping fee is solely the responsibility of the buyer.

I am not responsible for any damage and lost parcel occurs during shipping.

You can choose to pay : any major credit / debit cards, Etsy gift cards or Paypal payments. Just so you know you don't need a PayPal Account to pay for the item through PayPal. You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

*Please send the payment within 5 days of your purchase.*

Your items will be shipped to the address listed on your Paypal account.
Please contact me ASAP if you'd like your purchase to be sent to an alternative address.

I will post within 3 business days of payment being received.

* Domestic Shipping *
All items are shipped via Australia Post. If you like to request either tracking numbers / signature on delivery please contact me prior to make a payment. It will cost additional $2.50.

*International Shipping *
All orders are sent via Australian Post Airmail with tracking numbers.
I am not responsible for any additional taxes or customs fees added by your home country. Please be aware of your local international shipping or applicable import regulations to avoid unexpected fees.

Please also note that shipping cost can vary depends on where you are and how much the parcel weight. I am happy to offer partial refund if it cost less than stated shipping fee on listing page.

Please be patient as shipping time can vary from 1 - 4 weeks depend on which part of world you are located. It would be great if you can message me once you received your purchase so I can get rough idea of how long it takes to reach you / your country. Also please be advice that shipping during major holiday seasons such as Christmas could delay the process as well.

I am not responsible for any damage and lost parcel that occurs during shipping.
If you’d like a shipping upgrade or insurance, contact me and I’ll send you a new shipping quote with the added shipping cost.

Packing:
Your item will be sent wrapped with bubble wrap and placed flat inside envelope or box for protection during shipping.

Please let me know if you'd like to have the invoice for the purchased item.

If you wish to bulk buy some of my items please let me know the quantities so I can issue a new invoice for combined shipping fee.

I do accept commissioned works, please send me a message and we'll start from there!

Due to higher shipping cost I only ship my framed one off original artworks within Australia at this stage. However if you are International buyer and interested in purchasing framed pieces let me know so we can work something out.