SMOX Unique Children's Items

Prescott Valley, Arizona

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

SMOX is taking a short break

Gretchen Whittaker

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Gretchen Whittaker


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Shop policies

Last updated on February 15, 2011
Welcome to SMOX shop policies. I believe in offering a high level of personal service to every customer. If you have any questions, concerns or comments about any of my items, or policies, I'd love to hear from you! I strive to continually improve my products and services, and need your help to do so!

Accepted payment methods

Returns and exchanges
If you have specific concerns about an item you have purchased from me, please contact me. I want every transaction to be as smooth as possible, and want you to love the items that you buy from me. Refunds and exchanges will have to be on a case by case basis.
I accept Paypal and RME. Though I prefer to ship to a verified Paypal address, that is not a requirement, and I am happy to send to a gift address if you choose.

I do ask that payment be received, or in the case of an PayPal echeck, be in process within 3 days of your purchase.

Purchase cancellations may be made within the first 3 days after an item in purchased, but not after the item or items have shipped. Please notify me of your need to cancel the order as quickly as possible.
If you are a local buyer, I am happy to schedule a pick up time for both of our convenience.

I only ship USPS. I will ship first class mail with delivery confirmation, or priority mail; depending on the item or size of your order. My items are wrapped in tissue and shipped to you in either new corrugated cardboard boxes, USPS priority mailing boxes, or for fabric items, bubble envelopes.

I am happy to offer priority or express shipping at actual cost, plus an additional packing material cost and service charge of $3.
Additional policies and FAQs
I am happy to do custom work for you, but once you have placed a custom order and have agreed to the quoted price, it's yours. I will do everything I can to make your custom order just what you want, but custom orders are exactly that; custom, and can not be returned.